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EDITORIAL Why shoppers are likely to buy differently this Christmas

20 Oct 2020by Chloe Rigby

GUEST COMMENT How retailers can use analytics to help navigate the current and future challenges posed by Covid-19

20 Oct 2020by Kabalan Jaspard

EDITORIAL How retailers from AO to John Lewis are evolving as shoppers buy more online

16 Oct 2020by Chloe Rigby

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The 2020 RetailX Europe Top1000

Operations & Logistics

Strategy & Innovation

Shoppers will be buying online, in-store and early this Christmas: three insights into peak 2020

Payment

Customers shifted further from cash to cards even before pandemic – at a cost to retailers

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Operations and Logistics

Examines the area that holds a winning formula when it comes to delivery, collection and returns.

Holistic view of stock increases online product availability by 21%, new research reveals

Holistic view of stock increases online product availability by 21%, new research reveals

19 Oct 2020by Romulus Grigoras

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Retail experts share their observations and opinions

GUEST COMMENT How retailers can use analytics to help navigate the current and future challenges posed by Covid-19

20 Oct 2020by Kabalan Jaspard

GUEST COMMENT What is value in 2020...?

16 Oct 2020by Ollie Shepherd

GUEST COMMENT Is your mobile experience immobilising sales?

15 Oct 2020by Jamie Challis

GUEST COMMENT Customers are talking to retailers on social media - but are they listening?

13 Oct 2020by Henk Campher

GUEST COMMENT Communications best practices for retailers who want to re-connect employees during an ongoing crisis

13 Oct 2020by Mark Pinnes

GUEST COMMENT Second wave prep: how to ‘pandemic-proof’ your business

09 Oct 2020by Derek O'Carroll

GUEST COMMENT Optimising in-store pick and pack efficiency

08 Oct 2020by Rob Shaw

GUEST COMMENT Ecommerce retailers are ready to make Augmented Reality break big

06 Oct 2020by Brian Skewes

GUEST COMMENT Digital transformation has never been more important in retail

02 Oct 2020by Nikki Baird

GUEST COMMENT The death of the wallet: why we’ll soon be combining payments, loyalty cards and ID

01 Oct 2020by Vince Graziani

GUEST COMMENT Why ‘friendly fraud’ is far from friendly, and what businesses can do about it

29 Sep 2020by David Jeffrey

GUEST COMMENT Survival of the fittest: the evolution of customer experience post-Covid

25 Sep 2020by Ivan Mazour

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UPDATED Coronavirus round-up: the retail response to Covid-19

CASE STUDY How ASOS is using its German distribution centres to launch new services on the continent

Marks & Spencer: ‘accelerated change is the only option’

Tesco: on why it's closing its Tesco Direct operations

FOCUS ON: RFID, as Tesco rolls the technology out across its F&F outlets

Smart packaging can link online and real-world marketing, report suggests

'Serial returners' send back clothes worth £7bn a year to UK online retailers: Barclaycard

ASOS leads the way in ending ‘Wardrobing’ trend that costs retail £60bn a year

Boohoo says it will have ‘no choice’ but to terminate relationships with suppliers that continue to fall short of standards

IKEA backs returns management start-up as it seeks circular business model

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Operations and Logistics News

GUEST COMMENT Making supply chains more resilient to the next disruption

15 Sep 2020

Aldi trials click and collect service for the first time in the UK

14 Sep 2020

GUEST COMMENT Retail winners are embracing an AI-enabled supply chain

11 Sep 2020

Logistics businesses join forces to issue post-Brexit transition supply chain warning

04 Sep 2020

Boohoo says it will have ‘no choice’ but to terminate relationships with suppliers that continue to fall short of standards

01 Sep 2020

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Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

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