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EDITORIAL How shoppers are buying differently in 2019

18 Oct 2019by Chloe Rigby

GUEST COMMENT Five tech trends shaping the grooming industry

18 Oct 2019by Tara Edwards

GUEST COMMENT From clicks-to-bricks – the high street isn’t dead, it’s in revival

17 Oct 2019by Paul Skeldon

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IREU Top500 Operations & Logistics Dimension Report 2019 Part 2

Operations & Logistics

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More shopper sign up for delivery saver schemes in 2019: study

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Four ways shopper behaviour is changing

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Operations and Logistics

Examines the area that holds a winning formula when it comes to delivery, collection and returns.

Germany and Italy lag other European countries in click and collect uptake

16 Oct 2019by Alex Sword

Germany and Italy have significantly lower numbers of customers ordering products online and picking up in store than European counterparts, a new survey has found.

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Retail experts share their observations and opinions

GUEST COMMENT Five tech trends shaping the grooming industry

18 Oct 2019by Tara Edwards

GUEST COMMENT From clicks-to-bricks – the high street isn’t dead, it’s in revival

17 Oct 2019by Paul Skeldon

GUEST COMMENT Preparing for peak: multi-faceted tactics to maximise results

15 Oct 2019by Katie Woodhead

GUEST COMMENT How instrument retailers can fine-tune their finance offering

11 Oct 2019by Michael Bevan

GUEST COMMENT Savvy customers know what their data is worth - Retailers need to think quid pro quo if they want to earn it

10 Oct 2019by Michael Rolph

GUEST COMMENT Customer service in online retail - four essential technologies

08 Oct 2019by Julien Rio

GUEST COMMENT How retailers can introduce automation testing without devaluing their employees

04 Oct 2019by Mike Callender

GUEST COMMENT How to handle cross-border digital payments

03 Oct 2019by Brian Green

GUEST COMMENT Retailers and the power of social

01 Oct 2019by Rob Coyne

GUEST COMMENT Black Friday: One-off wonder or integral to sales?

27 Sep 2019by Michael Poyser

GUEST COMMENT Artificial intelligence is the next evolution in the fight against fraud and false declines

27 Sep 2019by Michael Lynch

GUEST COMMENT A new testing method for a new era: the matched cohort analysis

26 Sep 2019by Mike Woodward

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Frontline

Feedback from the frontline of multichannel retail

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

How to lead in customer experience – the key components of customer obsessed retailers

How to lead in customer experience – the key components of customer obsessed retailers

Your Tech Stack is Holding You Back

Sleigh the holiday season and see record-breaking results Expert partner: Zoovu

Expand your customer reach with guidance

Expand your customer reach with guidance Expert partner: goMoxie

Case Study: How 31DOVER doubled its conversion using Shopware Expert partner: Shopware

Building profitable relationships with today's digital customers Expert partner: GoMoxie

What are Europe’s favorite ways to pay online? Get the inside scoop Expert partner: Payvision

Plan ahead to get the most out of IRC 2019 Expert partner: InternetRetailing Conference

How to Be a Payments Trailblazer – Seven Characteristics of Innovative Merchants Expert partner: ACI Worldwide

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CASE STUDY How ASOS is using its German distribution centres to launch new services on the continent

Tesco: on why it's closing its Tesco Direct operations

Smart packaging can link online and real-world marketing, report suggests

Marks & Spencer: ‘accelerated change is the only option’

'Serial returners' send back clothes worth £7bn a year to UK online retailers: Barclaycard

EDITORIAL Why John Lewis is right to invest in its ‘partners’

Gear4music invests as it aims for £100m turnover

CASE STUDY A personalised approach boosts conversion rates for Eurostar

Is arming your store’s ‘smart talent’ with smart tech key to revamping the high street?

In other news… From delivery robots to Domino’s and Just Eat

Latest Operations and Logistics News

Go go go for ho ho ho – ParcelForce announces last posting dates for Christmas

17 Sep 2019

German supermarket REWE launches same-day delivery across eight cities

16 Sep 2019

Decathlon, MediaMarkt and Made.com announce new European distribution centres

30 Aug 2019

CASE STUDY How Macy's uses Google Cloud to streamline retail operations

22 Aug 2019

UK shoppers leave £228m of goods clicked but uncollected, costing retailers dear and harming footfall

20 Aug 2019

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Frontline

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

Sleigh the holiday season and see record-breaking results Expert partner: Zoovu

Expand your customer reach with guidance Expert partner: goMoxie

Case Study: How 31DOVER doubled its conversion using Shopware Expert partner: Shopware

Building profitable relationships with today's digital customers Expert partner: GoMoxie

What are Europe’s favorite ways to pay online? Get the inside scoop Expert partner: Payvision

Plan ahead to get the most out of IRC 2019 Expert partner: InternetRetailing Conference

How to Be a Payments Trailblazer – Seven Characteristics of Innovative Merchants Expert partner: ACI Worldwide

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