Paul Skeldon

Retailers are being warned to think beyond just Black Friday and to target mobile with marketing across the whole final quarter as shoppers tell of how they long for help with gifting ideas.

LEGOLAND, Sea Life, Madame Tussauds and many other global attractions are set to get shorter queues and a cross device experience as Merlin Entertainments consolidates all its payments services for 130 attractions in 25 countries on to a single platform.

Wayfair, one of the world’s largest online destinations for home and furniture is adding flexible payments for shoppers online at the retailer’s Wayfair.co.uk, and Wayfair.de sites.

Digital retailer N Brown Group is set to use AI to automate processes across its back end as it strives to offer the best possible – and personalised – user experience across its websites and apps.

The ‘real’ peak is underway. Alibaba Group kicked off the 2019 11.11 Global Shopping Festival, the world’s largest one-day shopping extravaganza, this week, promising that this year would be bigger than ever in both scale and reach.