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Paul Skeldon

Paul Skeldon

Recent Articles

EDITORIAL Asda, Co-op, LVMH, Amazon all showcase new ways to drive on and offline sales

EDITORIAL Asda, Co-op, LVMH, Amazon all showcase new ways to drive on and offline sales

With three quarters (74%) of European consumers saying they have no plans to scale back their online shopping habits developed over the past 18 months, physical and omni-channel retailers sit up and listen – with 75% of businesses saying that is where they plan to invest
Asda and Co-op extend self-refill programmes across the UK

Asda and Co-op extend self-refill programmes across the UK

Leading food retailers Asda and Co-op are both extending their self-refill programmes across the UK, as food retailers look to be more sustainable
LVMH teams up with Google Cloud to create AI powered personalisation

LVMH teams up with Google Cloud to create AI powered personalisation

Luxury behemoth LVMH has joined forces with Google Cloud to empower LVMH’s individual luxury brands—to create new, personalised customer experiences through developing new cloud-based AI solutions
74% of European shoppers have no intention of scaling back online shopping, study finds

74% of European shoppers have no intention of scaling back online shopping, study finds

Across Europe, three-quarters (74%) of consumers have no intention of significantly reducing their online shopping now that they can revisit the high street
63% of retailers aim to hybridise in-store and online shopping experiences for customers

63% of retailers aim to hybridise in-store and online shopping experiences for customers

Despite store closures – and a permanent shift to online retail – there are positive signs that retailers are planning to invest in-store and hoping to reignite demand through closer digital integration

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