PayPal has revamped its app to shift from being just a way to pay to offering and all-in-one personalised single place to manage payments, add in-app shopping tools, access to finance and a way to pay bills.
The new app introduces new features including PayPal Savings, a new high yield savings account provided by Synchrony Bank, alongside new in-app shopping tools that will enable customers to earn rewards redeemable for cash back or PayPal shopping credit and uncover deals with hundreds of merchants.
Additionally, the new app offers PayPal customers a single place to manage their bill payments, get paid up to two days earlier with the new Direct Deposit feature provided through one of our bank partners, earn rewards and manage gift cards, send and receive money to friends, family and businesses, pay with QR codes for purchases and redeem rewards in-store, access and manage credit, Buy Now, Pay Later services, buy, hold and sell crypto, as well as support causes and charities they care about.
The app includes a personalised dashboard of a customer’s PayPal account, a wallet tab to manage payment instruments and Direct Deposit, a finance tab that includes access to high yield savings and crypto capabilities, and a payments hub that includes send and receive money features, international remittances, charitable and non-profit giving, bill pay, and a two-way messaging feature to send notes of acknowledgment after peer-to-peer transactions.
The number of consumers using digital wallets is expected to double to 4.4 billion globally by 2025, and nearly half of consumers (48%) already cite simplicity as the top reason to use a digital wallet. The new PayPal app aims to address this by offering an all-in-one app as the primary destination for customers to easily manage their day-to-day financial lives.
“We’re excited to introduce the first version of the new PayPal app, a one-stop destination for our customers to take charge of their everyday financial lives, with new features like access to high yield savings, in-app shopping tools for customers to find deals and earn cash back rewards, early access Direct Deposit, and bill pay,” says Dan Schulman, president and CEO of PayPal. “Our new app offers customers a simplified, secure and personalized experience that builds on our platform of trust and security and removes the complexity of having to manage multiple financial or shopping apps, remember different passwords and track loyalty rewards.”
In the coming quarters, PayPal plans to add new features and enhancements to the app, including investment capabilities and more ways to pay with the app online and in-store, including the ability to pay with QR codes in an offline environment and enhanced PayPal-branded capabilities that offer new ways to shop and save in-store.
New shopping tools, exclusive deals and cash back rewards
The new PayPal app will introduce a range of new shopping tools to enable customers to discover exclusive deals, make purchases and earn rewards seamlessly within the app. Shoppers will be presented with discounts and offers on hundreds of popular brands and will be able to shop through the in-app browser.
Customers will be able to save deals to their wallet for future use when they checkout with PayPal in the app or online and use the in-app browser to search for coupons for even more ways to save when shopping with PayPal. The app will also include a new loyalty program, where customers can earn rewards redeemable for cash back and PayPal shopping credit on eligible purchases completed with PayPal.
Save and earn with PayPal Savings
PayPal Savings is provided by Synchrony Bank and offers customers a way to access a competitive high yield interest rate and can help encourage the development of healthy savings habits. With the average national savings account only offering customers an interest rate of 0.06%, PayPal Savings enables access to a savings account with a competitive 0.40% Annual Percentage Yield (APY), that is more than six times the national average, with no minimum balance or monthly fees.
Customers can also create savings goals with visuals of what they want to achieve and track their progress, while automatic transfers to PayPal Savings can help create regular habits and achieve financial goals.
Users can easily transfer money between PayPal Savings and their PayPal balance to use on purchases with PayPal. Interest amounts are provided to the customer at the end of their statement period on a monthly basis. PayPal Savings is planned to start rolling out to customers in the U.S in the coming months.
Better ways to manage money
The new PayPal app enhances existing features, including the ability to get paid up to two days earlier with Direct Deposit. With early access Direct Deposit, provided through one of our bank partners, customers can add all or a portion of their paycheck and other payments to their PayPal Balance account electronically.
Additionally, enhanced Bill Pay functionality offers customers a way to track, view and pay their bills from thousands of companies including utilities, TV & internet, insurance, credit cards, phone and more, directly within the app. The Bill Pay feature will let customers set reminders for upcoming payments, schedule automatic payments, search and add favorite billers, and pay using any eligible funding source linked to their PayPal account.
The new PayPal app is an intelligent digital wallet powered by PayPal’s artificial intelligence and machine learning to create a unique wallet experience that is enhanced and tailored for each customer.
The new PayPal app is starting to roll out today, and PayPal Savings and new shopping tools and rewards are planned to start rolling out to customers in the US in the coming months.