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EDITORIAL How retailers are rebalancing multichannel post-Covid

18 Sep 2020by Chloe Rigby

GUEST COMMENT Why retailers have to keep up with consumers now more than ever

18 Sep 2020by Jon Roberts

GUEST COMMENT How to use emotion-infused loyalty to drive growth

17 Sep 2020by Xabier Miqueo

RetailX Sector Reports

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The 2020 RetailX Europe Top1000

Operations & Logistics

Strategy & Innovation

Strategy and Innovation

Superdry expects shoppers’ shift online to continue, as it reports a 19% fall in full-year revenues and a bottom line loss of £166.9m

Industry

Online sales up by 51.6% in August on last year, but dip 2.5% month-on-month as retail recovers from Covid-19 lockdown

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Analysis into the spikes of activity brought on by peak shopping periods, delivering a better understanding of how to shape offers and develop an infrastructure to drive value from a tipping point in trading.

Three ways Covid-19 has affected customers’ shopping behaviour, at Christmas 2020 and beyond RESEARCH

18 Sep 2020by Chloe Rigby

How has shopping behaviour changed as a result of lockdown and what does that mean for Christmas shopping in 2020? We have a look at the latest research and at what their findings suggest.

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Comments

Retail experts share their observations and opinions

GUEST COMMENT Why retailers have to keep up with consumers now more than ever

18 Sep 2020by Jon Roberts

GUEST COMMENT How to use emotion-infused loyalty to drive growth

17 Sep 2020by Xabier Miqueo

GUEST COMMENT Making supply chains more resilient to the next disruption

15 Sep 2020by Ken Fleming

GUEST COMMENT Retail winners are embracing an AI-enabled supply chain

11 Sep 2020by Vikram Murthi

GUEST COMMENT Successful customer engagement is giving the people what they want – but what do they want?

10 Sep 2020by Adhish Kulkarni

GUEST COMMENT The role of the store in the 90% economy

08 Sep 2020by Andy Halliwell

GUEST COMMENT Eight in 10 UK customers are still cautious about physical shopping – here’s how brands stay relevant in the ‘new normal’

04 Sep 2020by James Manderson

GUEST COMMENT WhatsApp Business: Fashion’s new runway, storefront and service centre?

03 Sep 2020by Jean Shin

GUEST COMMENT The challenges and benefits of using payment gateway integrations

01 Sep 2020by Sam Bocetta

GUEST COMMENT The digital jobs currently in high demand

28 Aug 2020by Patrick Tame

GUEST COMMENT Best PWA examples in retail and ecommerce

27 Aug 2020by Alex Husar

GUEST COMMENT Communicating eco-credentials in fashion and beauty packaging

24 Aug 2020by Robert Lockyer

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Frontline

Feedback from the frontline of multichannel retail

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How the fortunes of Morrisons and Aldi contrasted this Christmas

Back to school now third largest shopping event in the UK: study

Amazon's Prime Day has 'Black Friday' halo effect on retailers

Amazon's Prime Day 'halo effect' brings a 156% uplift to mobile app market

Amazon Prime Day retail effect set to be felt well beyond its own website

Amazon's Prime Day 'halo effect' makes shoppers spend more but smarter

PEAK 2017 Burberry to Bonmarché: Christmas updates from Top500 retailers

Amazon reports its biggest-selling Prime Day yet, despite reports of outage and strikes

The royal wedding set to boost retail spend by £195.5 million: study

EDITORIAL Is Amazon leading an ultimate idea of a peak?

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Peak News

Hammerson launches crowd checker app to make shoppers feel safe to return to its malls

22 Jul 2020

Consumers still planning to spend this Christmas – but it will move online and will start on a belated Prime Day

22 Jul 2020

How Easter 2020 is likely to be different for retailers

07 Apr 2020

Chatbots to facilitate $142bn of retail spend by 2024, driven by omnichannel strategies

11 Mar 2020

Two years’ worth of data set to help retailers plan for the perfect Peak 2020

11 Mar 2020

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Frontline

Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

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