RetailX Global Sustainability Report 2024

November 2024
What's inside
Strategic overview
The RetailX Global Top1000
Consumer view
Digital product passports
Verifying green claims
The secondhand market
Zero-emissions deliveries
Towards circularity
Company profile: B&Q
Company profile: Coachtopia
Company profile: Currys
Company profile: Holland & Barrett
Company profile: This is Unfolded
Research parameters
Report Summary

The Sustainability 2024 market report brings together the information from RetailX’s ecommerce market reports and performance-based ranking reports with consumer sentiment and behaviour data from ConsumerX to give a rounded view of the current state of sustainability communications and services in retail and ecommerce globally. 

Data and analysis covers a number of key themes to highlight trends and opportunities, while company profiles showcase activities of individual brands and retailers of note.

Inside the Report

  • The RetailX Global Top1000 – RetailX analysis shows how the RetailX Global Top1000 brands, retailers and marketplaces address consumer sustainability concerns and desire for information before making a purchase.
  • Consumer views – The 2024 ConsumerX survey reveals the extent to which retailer actions have changed consumer sentiment. It also reveals what consumers buy, their feelings around sustainability practices and which consumers are most likely to pay premium prices for environmentally friendly products. 
  • Legislation and regulations – Legislation and regulations such as EPR and CSRD are bringing rigour to sustainability functions – and also opportunities. One such is digital product passports. We discuss how they will change the industry, when, where, and in which product categories.
  • Operations: Verifying Green Claims -The Green Claims Directive has put an end to greenwashing, and verification will end greenhushing enabling brands to make product claims that are compliant and trustworthy. We examine how brands are measuring and verifying their sustainability credentials, and why it’s important to consumers and investors.
  • The secondhand market – The secondhand market continues to grow as retailers take responsibility for their products post sale. RetailX research explores the behaviour of different demographics, countries, and retailer actions.
  • Final mile delivery – Consumers concerned about their impact on the planet are calling for carbon-neutral home delivery. Will they pay for it and what are retailers and the industry doing in return?
  • Circularity – Examining the strategies, challenges and upcoming legislation around extending product life and ultimately closing the loop.

Sample Pages

You can download the full 40 page RetailX Global Sustainability Report 2024 for free below, but if you need some more convincing, take at some of the sample pages from the report first.

Company Profiles

Our analysis of sustainability in retail is illustrated with company profiles showcasing the approaches being taken by five retailers. Each profile assesses how they are achieving their green goals and highlights opportunities for other retailers.

  • B&Q
  • Coachtopia
  • Currys
  • Holland & Barrett
  • This is Unfolded
Already registered with us? Log in

Access this report

To read the rest of the RetailX Sustainability Annual Report 2024, please enter your contact details.

Please enter your business email address.

Our content is free to access for retailers and brands and we use your email address to identify you and grant you instant access.

If we do not recognise your email address we will email you to confirm your access to our content. Please check your inbox for an email from InternetRetailing.net

Tick if you would like to register for the InternetRetailing newsletter to receive the latest news, research and event information straight to your inbox? Tick if you would like to register to receive emails from our industry partners? 

Terms & Conditions

Your information will be handled in accordance with the EU General Data Protection Regulation 2016 (GDPR). You can click on the unsubscribe links in our emails at any time to update your preferences and you can read our full Privacy Policy here. When you download this, we may share your data with the sponsors of the report in line with our Privacy Policy, and through carefully-evaluated legitimate interest. If you have any queries please contact our Data Compliance Officer on dataprotection@retailx.net.

Yes, I agree with the privacy policy and terms and conditions. Access Report
']

Register for Newsletter

Group 4 Copy 3Created with Sketch.

Receive 3 newsletters per week

Group 3Created with Sketch.

Gain access to all Top500 research

Group 4Created with Sketch.

Personalise your experience on IR.net

To get full access to your selected reports, please sign in below:

Sign in to your account