RetailX Global Sustainability Report 2024

November 2024
What's inside
Strategic overview
The RetailX Global Top1000
Consumer view
Digital product passports
Verifying green claims
The secondhand market
Zero-emissions deliveries
Towards circularity
Company profile: B&Q
Company profile: Coachtopia
Company profile: Currys
Company profile: Holland & Barrett
Company profile: This is Unfolded
Research parameters
Report Summary

The Sustainability 2024 market report brings together the information from RetailX’s ecommerce market reports and performance-based ranking reports with consumer sentiment and behaviour data from ConsumerX to give a rounded view of the current state of sustainability communications and services in retail and ecommerce globally. 

Data and analysis will cover a number of key themes to highlight trends and opportunities, while company profiles will showcase activities of individual brands and retailers of note.

Inside the Report

  • The RetailX Global Top1000 – RetailX analysis shows how the RetailX Global Top1000 brands, retailers and marketplaces address consumer sustainability concerns and desire for information before making a purchase.
  • Consumer views – The 2024 ConsumerX survey reveals the extent to which retailer actions have changed consumer sentiment. It also reveals what consumers buy, their feelings around sustainability practices and which consumers are most likely to pay premium prices for environmentally friendly products.
  • Legislation and regulations – Legislation and regulations such as EPR and CSRD are bringing rigour to sustainability functions – and also opportunities. One such is digital product passports. We discuss how they will change the industry, when, where, and in which product categories?
  • Operations: Verifying Green Claims -The Green Claims Directive has put an end to greenwashing, and verification will end greenhushing enabling brands to make product claims that are compliant and trustworthy. We examine how brands are measuring and verifying their sustainability credentials, and why it’s important to consumers and investors.
  • The secondhand market – The secondhand market continues to grow as retailers take responsibility for their products post sale. RetailX research explores the behaviour of different demographics, countries, and retailer actions?
  • Final mile delivery – Consumers concerned about their impact on the planet are calling for carbon-neutral home delivery. Will they pay for it and what are retailers and the industry doing in return?
  • Circularity – Examining the strategies, challenges and upcoming legislation around extending product life and ultimately closing the loop.

Sample Pages

You can download the full 40 page RetailX Global Sustainability Report 2024 for free below, but if you need some more convincing, take at some of the sample pages from the report first.

Company Profiles

Our analysis of sustainability in retail is illustrated with company profiles showcasing the five retailers using different methods in the market. Each profile offers assesses how they are acheiving their green goals and highlight opportunities for other retailers.

  • B&Q
  • Coachtopia
  • Currys
  • Holland & Barrett
  • This is Unfolded
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