In the latest Brand Engagement report, we take a look how retailers open and maintain customer conversations that help their brand stand out from the crowd. We look at different resources and approaches that leading retailers are using to initially attract the attention of shoppers and how they maintain their customers attention in the long-term, to keep a productive and sustainable customer relationship.
Download the report to find out the following:
- Hear from Klarna on the biggest retail trends for 2019, choice and convenience
- Learn how the UK’s top retailers are most effectively engaging with their customers
- How to stand out: Martin Shaw, Head of Research, discusses the way retailers can inspire consumers when participating in conversations