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UK 2021: Ecommerce Country Report

Arriving at a time of hardship and uncertainty for the UK market, this report examines a retail landscape that is barely comparable to the one we knew last year. On top of the adverse effects of Covid-19, the UK has also had to deal with the aftermath of Brexit. This has meant retailers have had to drastically adapt their businesses at an accelerated pace, just to stay afloat.

On a more optimistic note, however, you will also find many retailers amongst our analysis that are emerging out of this turbulent era as better, more innovative and future-facing companies.

Read the full report now to learn more about this resilient market, including predicted exchange rates following Brext, GDP growth, digital maturity and more. Plus, hear directly from UK consumers about their attitudes towards shopping during Covid, including preferred methods and delivery expectations. Each page of analysis is illustrated with quick-read graphics and practical case study examples throughout, for your ease and convenience.

How are UK retailers getting back on their feet? Will delivery be the most important aspect of the customer experience in 2021? How did Covid-19 impact Christmas shopping? Are online avid shoppers likely to return to the high street?

To find out all this and more download the UK 2021 report today.

Download here

Full report includes:

  • Country profile
  • Market context
  • Partner perspectives: with ACI Worldwide, Asendia, Attraqt, Nuxeo & Tealium
  • Key indices
  • The UK consumer
  • Payment methods
  • Delivery
  • Returns
  • Product categories
  • Holiday season
  • Covid-19
  • Brexit
  • The Largest
  • The high street
  • Figures and sources
  • And much more!

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