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France Top100 Report

Download the latest addition to the RetailX Top500 series: The France Top100 report. Here, for the first time, we have applied our performance-based assessment of digital retailing across Europe to understand which retailers lead in ecommerce and multichannel selling in France, and which strategies have been used by leading retailers in this market.
This report is designed to help retailers already selling in France to reassess and perhaps consequently remaster their own strategy to meet customer expectations more effectively. Those looking to launch in this sophisticated B2C market can also take inspiration from the report’s findings and help gain a more accurate understanding of the criteria for success.

Inside we discover that the French ecommerce market is expected to reach USD203.57bn by 2026 – making France a market for sellers to keep their eye on. The report also considers how consumer behaviours are changing and what retailers need to offer in order to impress.

For example, what delivery promises do the Top100 make? How easy is it to return items in France? Do customers care about collection options? How well do retailers enable mobile shoppers to find out about stock?

Read the France Top100now to find out all this and more. Plus, find case studies on key players including H&M, Sephora and Darty!


Inside the full report:

  • Market overview
  • About the Top100: in graphics
  • Top100 France
  • Strategy and innovation
  • The Customer
  • Operations and logistics
  • Merchandising
  • Brand engagement
  • Mobile and cross-channel
  • Case studies: Carrefour, Sephora, Decathlon, Brico Dépôt, H&M & Darty

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