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Order Management: The Engine for Omni-channel Growth (Full Version)

Mastering peak and beyond with order management systems

In this whitepaper, produced in partnership with IBM, we will consider how OMS underpins all aspects of making an omni-channel business run and look at where an improved OMS strategy can yield efficiency gains and drive more sales.

Featuring case studies from leading retailers; G-Star, Yoox Net-a-Porter & M&S.

Included in this whitepaper:
  • Impact on the customer: Benefits of implementing an OMS on the customer
  • Impact on operations: What operations can gain from order management
  • Impact on product: What different types of retailers need to consider with OMS based on different ways they have to operate

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