Mastering peak and beyond with order management systems
In this whitepaper, produced in partnership with IBM, we will consider how OMS underpins all aspects of making an omni-channel business run and look at where an improved OMS strategy can yield efficiency gains and drive more sales.
Featuring case studies from leading retailers; G-Star, Yoox Net-a-Porter & M&S.
Included in this whitepaper:
- Impact on the customer: Benefits of implementing an OMS on the customer
- Impact on operations: What operations can gain from order management
- Impact on product: What different types of retailers need to consider with OMS based on different ways they have to operate
