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Research Articles
Research Articles
The Customer: Crafting well-judged customer experiences
28 May 2019
by Jonathan Wright
Shoppers expect consistent levels of service across channels. RetailX research reveals how well retail brands are doing here
Brands
Clothing
Consumer electronics
Customer
EU
Jewellery
Mobile
Performance Dimension
Research
Retailer
RXBX
Selling
The Customer
UK
Strategy & Innovation: Fine-tuned retail strategies
28 May 2019
by Jonathan Wright
Research suggests that brands are testing new approaches, but moving on quickly if they don’t see sufficient performance gains.
Brands
Consumer electronics
Cosmetics
Customer
Delivery
Fashion accessories
Focus
Jewellery
Mobile
Performance Dimension
Product
Region
Research
Retailer
RXBX
Selling
Sports and outdoor equipment
Strategy and Innovation
The Customer
Editors’ comment - RetailX Brand Index Report 2019
24 May 2019
by Jonathan Wright
Annual
Brand Engagement
Brands
Customer
Data
Europe
IREU Top500
Merchandising
Mobile
Research
Retailer
RXBX
Selling
The Customer
UK
Focus on brands
31 Jan 2019
by Chloe Rigby
The success of direct-to-consumer brands is reflected in the latest IRUK Top500 research, where a record number are included.
Brands
Delivery
Ecommerce
Focus
IRBX
IREU Top500
IRUK Top500
Merchandising
Mobile
Online
Other
Product
Research
Selling
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