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GUEST COMMENT How will COVID-19 really affect the future of retail?

24 Sep 2020by Mike Callender

EDITORIAL How the meaning of online is evolving – and who are going to be the winners

24 Sep 2020by Paul Skeldon

EDITORIAL How Covid-19 continues to affect retailers, both online and offline

22 Sep 2020by Chloe Rigby

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The 2020 RetailX Europe Top1000

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Strategy and Innovation

DFS sales and profits fall as a result of the Covid-19 lockdown, although online sales remain strong and business now recovering

Strategy and Innovation

Holland & Barrett customers can now build their shopping basket from the Covid-secure queue

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Research Articles

Conclusion

11 Nov 2019by Jonathan Wright

Introducing the Ecommerce Country and Region Reports 2020

08 Nov 2019by Jonathan Wright

Brands Data Ecommerce EU Podcast Region Research Retailer Selling Technology UK Webinar

Brand Engagement: Curation and image

08 Nov 2019by Jonathan Wright

Leading retailers in the Brand Engagement Dimension cultivate an audience across a range of social media channels.

Operations & Logistics: Delivering on the promise

08 Nov 2019by Jonathan Wright

RetailX research reveals retailers cutting the cost of delivery, yet also reducing their offers around collection and returns.

Delivery Online Region Research Retailer Selling UK

Strategy & Innovation: Meeting local expectations

06 Nov 2019by Chloe Rigby

Chloe Rigby analyses the research to find out whether retailers are offering territory-specific websites and delivery promises that meet the needs of shoppers across the EEA.

Brands Delivery International Online Other Region Research Retailer Selling UK

Partner Perspective: Five tips for growing your online business

30 Oct 2019by Sangeetha Narasimhan

Customer Data Delivery Ecommerce Europe Growth 2000 Mobile Online Payment People Region The Customer

Merchandising: Creating the right image

28 May 2019by Jonathan Wright

The websites of leading brands encourage shoppers to linger with extensive search and imagery options

Brands Clothing Consumer electronics Cosmetics Customer Data Homeware Jewellery Marketing Merchandising Mobile Online Product Region Selling Sports and outdoor equipment

Strategy & Innovation: Fine-tuned retail strategies

28 May 2019by Jonathan Wright

Research suggests that brands are testing new approaches, but moving on quickly if they don’t see sufficient performance gains.

Brands Consumer electronics Cosmetics Customer Delivery Fashion accessories Focus Jewellery Mobile Performance Dimension Product Region Research Retailer RXBX Selling Sports and outdoor equipment Strategy and Innovation The Customer

Measuring Performance

28 May 2019by Martin Shaw

We score performance in tests and create an index value.

Brands Performance Dimension Region

Case Study: Carrefour: 2022 plans embrace Google and local

08 Apr 2019by Jonathan Wright

Customer Delivery Ecommerce Europe Focus Grocery Mobile Online Region Retailer

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