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Research Articles

Introducing the Ecommerce Country and Region Reports 2020

08 Nov 2019by Jonathan Wright
BrandsDataEcommerceEUPodcastRegionResearchRetailerSellingTechnologyUKWebinar
Context: Strength in depth

Context: Strength in depth

30 Oct 2019by Chloe Rigby
Growth 2000 retailers represent the heart of a highly diverse UK retail industry, writes Chloe Rigby.
AnnualBooksBrandsClothingConsumer electronicsCosmeticsCustomerDeliveryEcommerceFashion accessoriesGardenGrowth 2000HealthIndustryInternationalJewelleryLocationMobileOnlineOtherPeopleProductResearchRetailerSellingStationeryStationery and craftTechnologyUK
Partner Perspective: Stop focusing on the competition and start focusing on your customer. Amazon Pay shares how.

Partner Perspective: Stop focusing on the competition and start focusing on your customer. Amazon Pay shares how.

28 May 2019by Giulio Montemagno
What’s behind innovations such as the Amazon Pay technology that lets customers pay with their Amazon account on the web, in stores and with Alexa? Customer obsession. It’s Amazon’s number one operating principle. Giulio Montemagno, General Manager of Europe, explains how it’s applied across decision-making at Amazon Pay.
CustomerDataEuropeManagerPressProductSellingTechnologyThe Customer

Conclusion: IRUK Merchandising Dimension Report 2018

17 Apr 2019by Chloe Rigby
CustomerMerchandisingOnlineProductResearchTechnologyThe Customer
Emerging Practice: Get it right for customers however specific their needs

Emerging Practice: Get it right for customers however specific their needs

17 Apr 2019by Chloe Rigby
When retailers help their customers find just the item they need, they’re more likely to see them return to buy again. Chloe Rigby reports on how start-up Spoon Guru helps supermarket shoppers identify the foods that fit sometimes exacting dietary requirements.
BrandsCustomerDataDeliveryHealthIndustryMerchandisingMobileOnlineOtherPeopleProductResearchRetailerTechnologyThe CustomerUK
12 approaches to merchandising

12 approaches to merchandising

17 Apr 2019by Chloe Rigby
Explaining to the customer just how products are relevant to them and will meet their needs helps them to buy with confidence. That’s key to merchandising in a digital world. Chloe Rigby collects 12 practical approaches that Top500 retailers are taking in this area.
ClothingCustomerEcommerceEventsIRUK Top500ManagerMarketingMerchandisingMobileOnlineOtherPaymentPeopleProductResearchRetailerSellingTechnologyThe CustomerUK
Interview: Argos puts its shoppers in the picture

Interview: Argos puts its shoppers in the picture

17 Apr 2019by Chloe Rigby
Mark Steel, digital director of Sainsbury’s Argos, tells Chloe Rigby how the retailer is using a full range of merchandising tools, from quality images, product videos and reviews to augmented reality, to explain its products to shoppers.
BrandsClothingCustomerDepartment StoreFocusIRUK Top500MerchandisingMobileOnlineOtherPeoplePerformance DimensionProductResearchRetailerSoftwareTechnologyThe CustomerUK
Analysing The Numbers: Helping mobile shoppers cut to the chase

Analysing The Numbers: Helping mobile shoppers cut to the chase

17 Apr 2019by Martin Shaw
Merchandisers at Top500 retailers are showing off their products across channels, writes RetailX head of research Martin Shaw.
CustomerDataEcommerceIRUK Top500MerchandisingMobileOtherPerformance DimensionProductResearchRetailerTechnology
Strategic Overview: Standing out in a crowded marketplace

Strategic Overview: Standing out in a crowded marketplace

16 Apr 2019by Chloe Rigby
Retailers are finding new ways and interesting ways to tell shoppers what their products are like. But the basics still remain important, writes Chloe Rigby
BrandsCosmeticsCustomerDataDeliveryEcommerceIRUK Top500MarketingMerchandisingMobileOnlineOtherPeopleProductResearchRetailerSoftwareTechnologyThe CustomerUK

Introduction: IRUK Merchandising Dimension Report 2018

16 Apr 2019by Ian Jindal
ClothingCustomerInterviewsIRUK Top500MerchandisingPaymentProductResearchTechnologyThe Customer

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