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EDITORIAL AO, Naked Wines and THG report strong pandemic performances – but can it last as the UK starts to emerge from Covid-19?

16 Apr 2021by Chloe Rigby

GUEST COMMENT The who, what and where of personalised service

16 Apr 2021by Lynne Capozzi

GUEST COMMENT Four big ways the big four can win with ecommerce shoppers

15 Apr 2021by Callum Saunders

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As stores reopen, are shoppers returning – and what are the implications for online sales?

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Ocado plans robotic in-kitchen deliveries and self-driving delivery vehicles as it takes £10m stake in autonomous technology specialist

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AO World says ‘brave and bold’ expansion early in the pandemic helped it grow full-year sales by more than 60%

15 Apr 2021by Chloe Rigby

AO World says decisions to invest in capacity and infrastructure early in the Covid-19 pandemic helped it to grow sales by more than 60% in its latest financial year

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Retail experts share their observations and opinions

GUEST COMMENT The who, what and where of personalised service

16 Apr 2021by Lynne Capozzi

GUEST COMMENT Four big ways the big four can win with ecommerce shoppers

15 Apr 2021by Callum Saunders

GUEST COMMENT Managing the unpredictable with better data

13 Apr 2021by Aaron Goldman

GUEST COMMENT Online shopping and the high street: time to learn from the digital insurgents

13 Apr 2021by Steve Barrett

GUEST COMMENT Well-funded, easily distributed and ESG compliant: retail’s post pandemic winners

09 Apr 2021by Nigel Parson

GUEST COMMENT What is a power shopper and are you doing enough to attract them?

08 Apr 2021by Mark Kirschner

GUEST COMMENT Ultra-fast grocery fulfilment ready to accelerate post-lockdown

06 Apr 2021by Chris Moss

GUEST COMMENT: Retail brands should stop underestimating podcasts

01 Apr 2021by Chris Beer

GUEST COMMENT How retail finance teams can help plan for unpredictable trends

30 Mar 2021by Warwick Haycock

GUEST COMMENT Life after lockdown – what’s next for retail

26 Mar 2021by Guy Elliott

GUEST COMMENT Driving customer service excellence in 2021

25 Mar 2021by Jonathan Allan

GUEST COMMENT Retail opportunity: The changing shape of retail peak periods

23 Mar 2021by Nic Pentelow

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View More Frontline

How Burberry uses digital to drive growth in its multichannel business during lockdown

Consumers still planning to spend this Christmas – but it will move online and will start on a belated Prime Day

How Primark sales have changed as a result of Covid-19 lockdowns and broader changes in the way its customers now live and work

Puma's direct-to-consumer ecommerce grows by more than 60% to help deliver third-quarter sales rebound

Unilever focuses strategy on ecommerce as online sales grow by 61% during Covid-19 lockdown – but overall turnover falls

Ocado and Morrisons main beneficiaries as online grocery grows 117%

Naked Wines expands fast as it benefits from Covid-19 disruption

Naked Wines set to be a ‘long-term winner’ from the pandemic-propelled shift online

John Lewis extends ‘Zoom shopping’ with launch of personal shopping service…

Kingfisher fast tracks multichannel investment after business bounces back online from Covid-19

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Retail Resilience News

Dunelm says multichannel helped limit third-quarter sales decline to 17% – as its business shifted online when stores closed in lockdown 3.0

08 Apr 2021

Co-op now supplying groceries for online delivery from 800 shops

08 Apr 2021

Supermarkets see non-food boom as non-essentials remain shut, with online growing 92%

07 Apr 2021

99% of UK adults use the web in 2020, with use among older people and disabled surging, says ONS

07 Apr 2021

Retailers fast-tracking robotic automation technologies in the wake of COVID-19

07 Apr 2021

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