Over 20% revenue growth of its Vet Group has helped Pets at Home keep customer revenue in positive figures – up 2.3% to £468mn to the 02 January 2025.
The pet care retailer’s total Q3 group revenue nearly stalled at 0.2% growth to £361.6mn, with like-for-like revenue increasing by 1.0%.
In a statement, the retailer stressed: “As widely reported across the consumer sector, Q3 saw a more challenging UK consumer backdrop with particularly weak footfall from October.
“At the same time, our digital performance improved, building momentum through the quarter, with continued strong growth in subscriptions.”
Its Pet Club membership continued to grow, reaching 8.2mn active members, an increase of 5% from 2024 figures.
However, it was the success of its in-store vet practices that was the main driver of its Q3 revenue. The retailer operates 444 vets within its 457 UK stores. LFL vet revenue increased 19.9%, with the retailer reporting that practices are seeing this double digit revenue growth due to increasing subscriptions, visits, and average transaction values.
Lyssa McGowan, Pets at Home CEO, had previously described its vet business as: “our differentiated joint venture model continues to drive material outperformance over peers”.
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