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Strategy & Innovation

Strategy and Innovation

Wickes reports 32% rise in sales and says digital was an important factor in that growth

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Strategy and Innovation

Focuses on how retailers can stand out from the competition in an ever-changing multichannel retail market.

Wickes reports 32% rise in sales and says digital was an important factor in that growth

16 Sep 2021by Chloe Rigby

Wickes says two thirds of its sales were driven by digital in the first half of its financial year – and that its strong digital capabilities are helping it to retain customers who prefer to shop ...

Tesco app update adds barcode scanning to check on local stock

H&M ecommerce sales rise by almost a third as the retailer brings online and the store closer together

Boohoo Group on what makes it successful

UPDATED Coronavirus round-up: the retail response to Covid-19

John Lewis sets out a strategy of differentiation – at a hit to profits – as the shopping revolution bites

Five ways Screwfix and B&Q are getting it right

How changing customer behaviour is affecting shopping habits

CASE STUDY Zara: augmenting its retail reality

Tesco shows how it adapted as shoppers moved online fast during the Covid-19 lockdown – and counts the costs of change

How Burberry is using digital to strengthen customer relationships during Covid-19

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