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EDITORIAL How retailers are changing the way they sell in response to evolving customer behaviour

12 Nov 2019by Chloe Rigby

GUEST COMMENT What do SMBs need from the next Prime Minister?

12 Nov 2019by Steven Stewart

EDITORIAL From Sainsbury's to Halfords: how leading retailers are making it easier for shoppers to buy from them

08 Nov 2019by Chloe Rigby

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Growth 2000 UK Report 2019

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Strategy & Innovation

Strategy and Innovation

New Look slims down its choice of products in-store and online to improve the customer experience

Peak

PEAK 2019 How shoppers responded to 11.11, and Black Friday predictions

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Strategy and Innovation

Focuses on how retailers' can stand out from the competition in an ever-changing multichannel retail market.

New Look slims down its choice of products in-store and online to improve the customer experience

12 Nov 2019by Chloe Rigby

New Look cuts down on choice in-store and online to improve the customer experience

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Comments

Retail experts share their observations and opinions

GUEST COMMENT What do SMBs need from the next Prime Minister?

12 Nov 2019by Steven Stewart

GUEST COMMENT The importance of speed and personalisation in the race for the customer

08 Nov 2019by Gavin Masters

GUEST COMMENT Improving the retail industry doesn’t mean we need to rid of the workforce

07 Nov 2019by Rob Shaw

GUEST COMMENT Knocking down barriers to omnichannel profitability

05 Nov 2019by Brian Green

GUEST COMMENT From darkness into light: why an IPPN delivers data-gathering ecommerce success

01 Nov 2019by Or Lenchner

GUEST OPINION How 5G will revolutionise retail payments

31 Oct 2019by Steve Villegas

GUEST ANALYSIS Ultra-fast delivery ‘better for the environment?’ That misses the point

29 Oct 2019by Andy Mulcahy

GUEST COMMENT Spend on your CX to win on Black Friday

29 Oct 2019by Iain Banks

GUEST COMMENT The art of retail website evolution – how to get the balance right

29 Oct 2019by Rachel Smith

GUEST COMMENT The UK fashion industry is struggling with ecommerce, not just on High Street

25 Oct 2019by Richard Downs

GUEST COMMENT Planning for peak: How strong in-store Wi-Fi can build a closer customer connection during peak trading

24 Oct 2019by Roy Reynolds

GUEST COMMENT Meeting the increased obsession with speed

22 Oct 2019by Ken Moir

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Frontline

Feedback from the frontline of multichannel retail

How to Outshine the Competition on Black Friday and Cyber Monday Expert partner: Prisync

How Merchants Can Accelerate the Return on Payments Investment Expert partner: ACI Worldwide

Holiday Packaging for the High-Season Expert partner: DS Smith ePack

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

How to lead in customer experience – the key components of customer obsessed retailers

How to lead in customer experience – the key components of customer obsessed retailers

Your Tech Stack is Holding You Back

Sleigh the holiday season and see record-breaking results Expert partner: Zoovu

Expand your customer reach with guidance

Expand your customer reach with guidance Expert partner: goMoxie

Case Study: How 31DOVER doubled its conversion using Shopware Expert partner: Shopware

Building profitable relationships with today's digital customers Expert partner: GoMoxie

What are Europe’s favorite ways to pay online? Get the inside scoop Expert partner: Payvision

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H&M ecommerce sales rise by almost a third as the retailer brings online and the store closer together

Microsoft working on check-out free tech for retailers, Walmart viewing with interest

John Lewis sets out a strategy of differentiation – at a hit to profits – as the shopping revolution bites

Five ways Screwfix and B&Q are getting it right

The Netflix model: How Philips and Husqvarna are embracing the subscription economy

How to 'do' Amazon Go on a budget: 5 practical retail tech solutions

John Lewis buys home improvement service as it continues focus on customers' needs

How changing customer behaviour is affecting shopping habits

Pandora Chief Digital Officer: Omnichannel should be a “natural evolution” for retailers

CASE STUDY Zara: augmenting its retail reality

Latest Strategy and Innovation News

Mothercare UK digital-first restructuring comes to the end of the line, with administrators set to be summoned

04 Nov 2019

Carpetright says proposed refinancing – and potential acquisition – would help it invest online and in stores

31 Oct 2019

Dune London sales and profits down amid the challenges of Brexit uncertainty and changing customer behaviour

29 Oct 2019

Debenhams appoints new chairman to help lead ongoing transformation

25 Oct 2019

Forever 21 UK stores launch stock clearance sale as the British business winds down

25 Oct 2019

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Frontline

How to Outshine the Competition on Black Friday and Cyber Monday Expert partner: Prisync

How Merchants Can Accelerate the Return on Payments Investment Expert partner: ACI Worldwide

Holiday Packaging for the High-Season Expert partner: DS Smith ePack

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

Sleigh the holiday season and see record-breaking results Expert partner: Zoovu

Expand your customer reach with guidance Expert partner: goMoxie

Case Study: How 31DOVER doubled its conversion using Shopware Expert partner: Shopware

Building profitable relationships with today's digital customers Expert partner: GoMoxie

What are Europe’s favorite ways to pay online? Get the inside scoop Expert partner: Payvision

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