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Strategy and Innovation

Focuses on how retailers can stand out from the competition in an ever-changing multichannel retail market.

57% of shoppers say they want digital engagement in the aisle to improve purchasing decisions

04 Aug 2021by Paul Skeldon

UK shoppers are increasingly demanding more digital information at the shelf edge to improve in-store shopping experiences and help inform their buying decisions

Frontline

Feedback from the frontline of multichannel retail

Tesco app update adds barcode scanning to check on local stock

H&M ecommerce sales rise by almost a third as the retailer brings online and the store closer together

Boohoo Group on what makes it successful

UPDATED Coronavirus round-up: the retail response to Covid-19

John Lewis sets out a strategy of differentiation – at a hit to profits – as the shopping revolution bites

Five ways Screwfix and B&Q are getting it right

How changing customer behaviour is affecting shopping habits

CASE STUDY Zara: augmenting its retail reality

How Burberry is using digital to strengthen customer relationships during Covid-19

Microsoft working on check-out free tech for retailers, Walmart viewing with interest

Latest Strategy and Innovation News

Sephora strikes deal to buy Feelunique and move into UK market

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21 Jul 2021

How to mitigate post-Brexit impact on cross-border e-retail

21 Jul 2021

HMV marks its centenary with store openings and live events – including a free Ed Sheeran gig

20 Jul 2021

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