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EDITORIAL Why shoppers are likely to buy differently this Christmas

20 Oct 2020by Chloe Rigby

GUEST COMMENT How retailers can use analytics to help navigate the current and future challenges posed by Covid-19

20 Oct 2020by Kabalan Jaspard

EDITORIAL How retailers from AO to John Lewis are evolving as shoppers buy more online

16 Oct 2020by Chloe Rigby

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The 2020 RetailX Europe Top1000

Operations & Logistics

Strategy & Innovation

G-Star uses App Clips to bring instant app experiences without the download to enhance in-store shopping

Mobile

Yeo Valley Organic launches ‘always on’ connected packaging as mobile makes boxes smart

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Strategy and Innovation

Focuses on how retailers' can stand out from the competition in an ever-changing multichannel retail market.

G-Star uses App Clips to bring instant app experiences without the download to enhance in-store shopping

21 Oct 2020by Paul Skeldon

G-Star is aiming to bring together the best of the online and in-store shopping experience for its customers using Apple’s App Clip technology in its shops along with the Highstreet Mobile shopping ...

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Retail experts share their observations and opinions

GUEST COMMENT How retailers can use analytics to help navigate the current and future challenges posed by Covid-19

20 Oct 2020by Kabalan Jaspard

GUEST COMMENT What is value in 2020...?

16 Oct 2020by Ollie Shepherd

GUEST COMMENT Is your mobile experience immobilising sales?

15 Oct 2020by Jamie Challis

GUEST COMMENT Customers are talking to retailers on social media - but are they listening?

13 Oct 2020by Henk Campher

GUEST COMMENT Communications best practices for retailers who want to re-connect employees during an ongoing crisis

13 Oct 2020by Mark Pinnes

GUEST COMMENT Second wave prep: how to ‘pandemic-proof’ your business

09 Oct 2020by Derek O'Carroll

GUEST COMMENT Optimising in-store pick and pack efficiency

08 Oct 2020by Rob Shaw

GUEST COMMENT Ecommerce retailers are ready to make Augmented Reality break big

06 Oct 2020by Brian Skewes

GUEST COMMENT Digital transformation has never been more important in retail

02 Oct 2020by Nikki Baird

GUEST COMMENT The death of the wallet: why we’ll soon be combining payments, loyalty cards and ID

01 Oct 2020by Vince Graziani

GUEST COMMENT Why ‘friendly fraud’ is far from friendly, and what businesses can do about it

29 Sep 2020by David Jeffrey

GUEST COMMENT Survival of the fittest: the evolution of customer experience post-Covid

25 Sep 2020by Ivan Mazour

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H&M ecommerce sales rise by almost a third as the retailer brings online and the store closer together

Tesco app update adds barcode scanning to check on local stock

UPDATED Coronavirus round-up: the retail response to Covid-19

Boohoo Group on what makes it successful

John Lewis sets out a strategy of differentiation – at a hit to profits – as the shopping revolution bites

Five ways Screwfix and B&Q are getting it right

How changing customer behaviour is affecting shopping habits

Microsoft working on check-out free tech for retailers, Walmart viewing with interest

CASE STUDY Zara: augmenting its retail reality

The Netflix model: How Philips and Husqvarna are embracing the subscription economy

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Strategy and Innovation News

Hotter Shoes increases revenues by 37% thanks to headless commerce revamp

14 Oct 2020

French Connection reports sales cut in half and pre-tax losses almost tripling as Covid-19 lockdown sent its business online

13 Oct 2020

Changing customer behaviour in response to Covid-19 pushes Edinburgh Woollen Mill towards administration

09 Oct 2020

Very Group returns to profit as more shoppers bought via mobile during the pandemic; plus four other ways its shoppers bought differently during Covid-19

08 Oct 2020

Henri-Lloyd charts new course in online and goes D2C

07 Oct 2020

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Frontline

Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

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