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EDITORIAL How retailers from Holland & Barrett to Next are adapting to meet customers’ new needs

25 Sep 2020by Chloe Rigby

GUEST COMMENT Survival of the fittest: the evolution of customer experience post-Covid

25 Sep 2020by Ivan Mazour

GUEST COMMENT How will COVID-19 really affect the future of retail?

24 Sep 2020by Mike Callender

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The 2020 RetailX Europe Top1000

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Boohoo sets out how it will deal with ‘substantially true’ supply chain allegations of poor working conditions and low pay

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Warnings of strong ecommerce demand this Christmas as customers shift online – threatening in-store jobs

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Technology

Focuses on the emerging technologies that are set to transform the way retailers use data to create more personalised experiences. With an in-depth analysis on cloud platforms, artificial Intelligence and virtual reality.

Mobile robots used by Walmart and Uniqlo to become available in the UK for the first time

Mobile robots used by Walmart and Uniqlo to become available in the UK for the first time

18 Sep 2020by Chloe Rigby

Autonomous mobile robots that are already at work for retailers including Walmart in the US and Uniqlo in Japan are set to become available in Europe for the first time.

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Comments

Retail experts share their observations and opinions

GUEST COMMENT Survival of the fittest: the evolution of customer experience post-Covid

25 Sep 2020by Ivan Mazour

GUEST COMMENT How will COVID-19 really affect the future of retail?

24 Sep 2020by Mike Callender

GUEST COMMENT Why the retail sector cannot afford to lose sight of ecommerce

22 Sep 2020by Tony Preedy

GUEST COMMENT Why retailers have to keep up with consumers now more than ever

18 Sep 2020by Jon Roberts

GUEST COMMENT How to use emotion-infused loyalty to drive growth

17 Sep 2020by Xabier Miqueo

GUEST COMMENT Making supply chains more resilient to the next disruption

15 Sep 2020by Ken Fleming

GUEST COMMENT Retail winners are embracing an AI-enabled supply chain

11 Sep 2020by Vikram Murthi

GUEST COMMENT Successful customer engagement is giving the people what they want – but what do they want?

10 Sep 2020by Adhish Kulkarni

GUEST COMMENT The role of the store in the 90% economy

08 Sep 2020by Andy Halliwell

GUEST COMMENT Eight in 10 UK customers are still cautious about physical shopping – here’s how brands stay relevant in the ‘new normal’

04 Sep 2020by James Manderson

GUEST COMMENT WhatsApp Business: Fashion’s new runway, storefront and service centre?

03 Sep 2020by Jean Shin

GUEST COMMENT The challenges and benefits of using payment gateway integrations

01 Sep 2020by Sam Bocetta

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Frontline

Feedback from the frontline of multichannel retail

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Tesco app update adds barcode scanning to check on local stock

GUEST COMMENT Retailers’ enthusiasm for digital signage and wi-fi requires network investment

New EU regulation will require a two-factor payment authentication to protect retailers: Mastercard

The barcode is officially 40 years old today – and it has been key to ecommerce

How to 'do' Amazon Go on a budget: 5 practical retail tech solutions

82% of consumers want to view-and-feel products in-store before purchasing online: study

Sainsbury’s opens doors of first UK till-free convenience store that's open to the public; Argos launches self-service store

New Mastercard digital smart mirror enables shoppers to pay from the changing room

60% of global shoppers favour an Amazon Go-like experience, study finds

Marks & Spencer partners with Microsoft on artificial intelligence

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Technology News

Pick and Pack app brings easier ecommerce fulfilment to grocers and retailers of all sizes

08 Jul 2020

IKEA’s elephant in the room and other experiments in home technology

01 Jul 2020

How THG Ingenuity is working with beauty brands from Elemis to Burt’s Bees to to sell direct to customers

22 Jun 2020

WEBINAR OVERVIEW AI to survive and thrive in ecommerce with Coveo and Accenture

22 Jun 2020

Online booking of entry slots and fitting rooms among the innovations shoppers want to see when they head back to the High Street

10 Jun 2020

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European Marketplaces Report 2020

Smart delivery: Meeting customer demands in the Covid era

State of localisation 2020: Why true localisation translates to more than just language

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Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

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