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The cost of failure, and the rewards of success, in multichannel retailing

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In today’s InternetRetailing newsletter we consider the costs when ecommerce goes wrong, and celebrate successes of when it goes right. We report on IMRG research that puts a figure on failed delivery, and we round up some eBay facts to mark the marketplace’s 15 years in business.

Today we also report on Nelly.com as it uses new technology to make its customer marketing more relevant, and on Amazon’s latest acquisition, and we also bring you a report from the UK India Business Council that says now’s the time to consider selling online in India.

Our webinars

Click to visit the Internet Retailing webinars page to find out about any upcoming webinars and to catch up on any that you may have missed.

Our conference

Our next big event is the Internet Retailing Conference, to be held on October 14 at the Novotel, Hammersmith, London. Keynote speakers confirmed so far include Mark Lewis, online director, John Lewis, Andy Harding, executive director, multichannel at House of Fraser, and Jérôme Cochet, senior vice president sales at Zalando. The conference takes the theme of Re-foundation, and will be keynoted by retailers who have led transformation within their business as their product sector or the retail landscape have evolved. Find out more at http://internetretailingconference.com/

Catch-up on IRX 2014

If you missed an Internet Retailing Expo 2014 presentation that you’d like to catch up on, you can do so now through the post-event website. Visitors to www.internetretailingexpo.com can access all the presentations that we’ve been given permission to share with our audiences.

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