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The technology and trends that are changing retail

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How both shoppers are changing the way they buy, and how the retail industry is using technology to answer that change are among the Views that run across today’s InternetRetailing newsletter.

We’re looking at how customers are buying across sales channels, and at the growing importance of the store.

We also report on how Dixons Carphone is expanding a dropship approach, giving it a wider product range, while Arcadia group retail brands are expanding payment options. All of this adds up to giving shoppers more choice and further convenience in the way that they buy, expanding their options in order to boost retail sales.

We take a deeper dive into some of the technology that’s helping to change retail in a focus on the rise of the machines.

Today’s guest comment comes from Frédéric Clement of Lengow, who considers why and how the B2B market might hold valuable opportunities for retailers.


Find out more about upcoming InternetRetailing webinars and register for free on the InternetRetailing webinar page. You can also catch up with past webinars on the page: recent sessions have come from IBM Watson on using AI to improve the customer experience, and from SmartFocus and The Entertainer on using social to reach digital customers.

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