Download the Brand Index 2021 for an in-depth exploration of the best performing multichannel and ecommerce brands across Europe.
This will be based on both size and performance across the six RetailX Dimensions: Strategy & Innovation, the Customer, Merchandising, Brand Engagement, Operations & Logistics and Mobile & Crosschannel.
Inside, we look closely at how these brands approached the multitude of challenges that 2020 brought with it; from the Covid-19 pandemic, to the shift online.
You’ll also discover how the retail industry is evolving as customers start to return to workplaces and the high street. For example, we’ll explore how brands are changing the way they sell direct-to-consumers, as well as best practices and strategies.
Keep your eye on competitors in the markets and sectors your business serves and make sure you’re providing the best for your customers in this hypercompetitive era...