The UK fashion sector faces relentless headwinds; from crippling inflation and rising operational costs to the accelerating forces of sustainability and competition. Sales are flat, and the operating environment is arguably the toughest it has been in years. But in this challenging landscape, there is immense opportunity for those who are prepared to evolve. You don’t just need incremental fixes; you need a definitive blueprint for the future.
This on-demand webinar, Shaping the Future of Retail, summarises the key findings of the UK Fashion Report 2025 and provides the strategic insights you need to thrive. Featuring a discussion with Ian Jindal and Composable Commerce pioneer Greg Kieran from Commerce Tools, we dive deep into how leading brands are adapting. We dissect the strategies of top performers, including how Burberry is mastering “phygital” retail and how Frasers achieved profit growth by focusing on operational efficiency and a premium retail strategy.
Crucially, we confront the evolving role of the physical store. With 71% of UK consumers still preferring to buy fashion in-store, your high street presence must now offer the speed and capability of digital. This demands core modern journeys like seamless BOPIS (Buy Online, Pick Up In Store), Endless Aisle, and instant returns. To power these experiences, we define and dissect the mandatory shift to Unified Commerce, the logical evolution of Omni-channel. This single, robust technology stack delivers a unified view of the customer, stock, and payments, unlocking the speed, agility, and cost savings your business requires.
Finally, we look at the accelerating impact of AI. From the decline in click-throughs caused by Zero-Click Search to the emergence of Agentic Commerce and Shoppable ChatGPT, the way consumers discover and buy is changing fundamentally. Learn how to future-proof your product information and digital infrastructure to ensure your brand is ready to engage with the next generation of discovery and transactions.
Watch now to gain actionable strategies on digital integration, understanding the future of AI in Retail, and building the necessary foundation to secure your profitability in the year ahead.
