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Whitepapers

Delving into the more niche areas of successful mutlichannel retailing operations

Focusing on post-purchase experience to boost customer retention

Focusing on post-purchase experience to boost customer retention

Whitepapers10 May 2019

Retailers often focus on the journey to acquiring customers rather than what follows.

The Digital Commerce Infrastructure

The Digital Commerce Infrastructure

Whitepapers04 Apr 2019

Shoppers today are impatient and demanding. They expect the same digital interactions they experience on their tablets and mobiles, to be available on the websites and stores they visit, which can be challenging for established retailers trading in an omnichannel world

Customer Data Retailer Technology

Bringing the human touch to digital channels through AI

Bringing the human touch to digital channels through AI

Whitepapers03 Apr 2019

Customer Online Product Views

The unboxing moment: Turning purchasers into customers

The unboxing moment: Turning purchasers into customers

Whitepapers29 Mar 2019

How to use marketplace techniques for success and low cost growth

How to use marketplace techniques for success and low cost growth

Whitepapers01 Feb 2019

growth Marketplaces Retailer Selling

Cross-border Protocols

Cross-border Protocols

Whitepapers31 Jan 2019

Retailer Selling Software

Five practical tactics to increase product visibility

Five practical tactics to increase product visibility

Whitepapers31 Jan 2019

Customer Data Physical Store Product Selling

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Case Studies

CASE STUDY A personalised approach boosts conversion rates for Eurostar

CASE STUDY A personalised approach boosts conversion rates for Eurostar

Industry05 Sep 2016

CASE STUDY Office turns to mobile POS to bust queues at Christmas, keeps it year round

CASE STUDY Office turns to mobile POS to bust queues at Christmas, keeps it year round

Mobile18 Jan 2016

CASE STUDY Specsavers focuses on mobile payments to enhance in store customer experience

CASE STUDY Specsavers focuses on mobile payments to enhance in store customer experience

Case Studies21 Feb 2017

Digital transformation could unlock £2.2 trillion in value: study

Digital transformation could unlock £2.2 trillion in value: study

Case Studies09 Jun 2017

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