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Whitepapers

Delving into the more niche areas of successful mutlichannel retailing operations
The Internet of Things

The Internet of Things

Whitepapers09 Jul 2019
Better connecting data, making are safe from compromise and that more use of that data and improving processes are key aims of retailers as they seek to compete more effectively than ever.
Report in Full
DataSellingSoftware
Exploring the value of enhanced data location: Delivery and customer insight – data beyond the letterbox

Exploring the value of enhanced data location: Delivery and customer insight – data beyond the letterbox

Whitepapers09 Jul 2019
Report in Full
CustomerDataDeliveryLocation
Flexible logistics that move at the speed of the customer

Flexible logistics that move at the speed of the customer

Whitepapers24 Jun 2019
Towards a flexible, service-oriented infrastructure that can support the promise of multichannel retail
Report in Full
CustomerThe Customer
Sound and vision: Selling online without using a browser

Sound and vision: Selling online without using a browser

Whitepapers10 Jun 2019
Today shopping has moved online and tapping a web address into a browser has taken over as the de facto way of starting an online shopping journey.
Report in Full
CosmeticsOnlineSellingTechnology
Focusing on post-purchase experience to boost customer retention

Focusing on post-purchase experience to boost customer retention

Whitepapers10 May 2019
Retailers often focus on the journey to acquiring customers rather than what follows.
Report in Full
Customer
The Digital Commerce Infrastructure

The Digital Commerce Infrastructure

Whitepapers04 Apr 2019
Shoppers today are impatient and demanding. They expect the same digital interactions they experience on their tablets and mobiles, to be available on the websites and stores they visit, which can be challenging for established retailers trading in an omnichannel world
Report in Full
CustomerDataRetailerTechnology
Bringing the human touch to digital channels through AI

Bringing the human touch to digital channels through AI

Whitepapers03 Apr 2019
Report in Full
CustomerOnlineProductViews

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