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Whitepapers

Delving into the more niche areas of successful mutlichannel retailing operations
Towards Instant Returns: Matching the Inbound Experience to the Outbound to Increase Profitability

Towards Instant Returns: Matching the Inbound Experience to the Outbound to Increase Profitability


Customer-Centric Commerce

Customer-Centric Commerce


The 'Wow' and the 'How'

The 'Wow' and the 'How'


Secondary Markets – A Commercial Introduction to Life After The Return

Secondary Markets – A Commercial Introduction to Life After The Return


The AI-Enabled Marketer: Man and machine marketing in perfect harmony

The AI-Enabled Marketer: Man and machine marketing in perfect harmony


The Human Touch: Unlocking the power of conversational marketing

The Human Touch: Unlocking the power of conversational marketing


Fit for purpose: The apparel fit trends report for eCommerce

Fit for purpose: The apparel fit trends report for eCommerce

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