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Out with the old how Dunelm transformed itself by rethinking its technology Webinar

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What can ecommerce retailers do to stay relevant? - Webinar with Oracle NetSuite

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EDITORIAL How M&S, Boohoo, Etam and Pinterest are changing online retail for Christmas

01 Oct 2020by Paul Skeldon

What Hotel Chocolat, Card Factory, Aldi and ScS are learning from lockdown

29 Sep 2020by Chloe Rigby

GUEST COMMENT Why ‘friendly fraud’ is far from friendly, and what businesses can do about it

29 Sep 2020by David Jeffrey

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The 2020 RetailX Europe Top1000

Operations & Logistics

Strategy & Innovation

Boohoo sales rocket, as shoppers undeterred by supply chain allegations

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Etam parades live shopping from Fashion Week video feed

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Whitepapers

Delving into the more niche areas of successful mutlichannel retailing operations.
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European Marketplaces Report 2020

Whitepapers23 Sep 2020

Marketplaces have quickly become an essential part of the online retail mix for both consumers and merchants across Europe. The coronavirus pandemic of 2020 has driven many shoppers online, many for the first time, which has only thrown fuel on the fire of marketplace expansion.

Report in Full

Smart delivery: Meeting customer demands in the Covid era

Whitepapers10 Sep 2020

The disruptions caused by Covid-19 have produced clear winners and losers. The bestperforming retailers have been able to maintain high standards of delivery accuracy and service while also adapting quickly to change.

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Customer Online Product The Customer

State of localisation 2020: Why true localisation translates to more than just language

Whitepapers07 Sep 2020

The white paper includes deep-dive analysis into some of the localisation strategies pursued by three leading international retailers – Pull&Bear, L’Occitane and H&M

Report in Full

Customer Online Product The Customer

The flexible supply chain

Whitepapers03 Sep 2020

Report in Full

Customer Online Product The Customer

Retail Rethink Playbook. Building on the opportunity

Whitepapers06 Aug 2020

Includes the stories of five retailers – Seasalt, Country Range, Madison, Outdoor Toys and Poundshop – to give insight into different company types and verticals.

Report in Full

Customer Online Product The Customer

Delivering on the promise of next-generation and real-time personalisation

Whitepapers08 Jul 2020

Overcoming the challenges that have hampered adoption.
Case studies from French retail giant Auchan, direct-to-consumer car care brand Autoglym, Nordic sports supplier Active Brands and parental support network Mumsnet.

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