Returns are a growing problem for retailers. Coping with the volume, processing and cost of returns is a significant challenge for retailers who would rather concentrate on selling goods than taking them back.
A commercial primer for multichannel retailers and brands
In this whitepaper, produced in partnership with B-Stock, we explore the role of secondary markets – those post-retail channels that provide outlets for unwanted goods – for dealing with returns and excess stock and the value that can be realised from doing so.
Included in this whitepaper: