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EDITORIAL How retailers are adapting to changing customer behaviour, the climate crisis – and Brexit

17 Sep 2021by Chloe Rigby

GUEST COMMENT Harnessing AI and data to supercharge growth in online retail

17 Sep 2021by Oliver Mennell

GUEST COMMENT Retailers must become tech companies if they want to succeed

16 Sep 2021by Justin Biddle

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Next to operate Gap’s UK business – both online and in-store

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Online shopping levels seem to settle at new normal as hospitality reopens – but shortages could be affecting retail sales

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Whitepapers

Delving into the more niche areas of successful mutlichannel retailing operations.
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The range challenge: Offering more for less in the 2020 shift online

Whitepapers19 Oct 2020

Report in Full

Sustainability: After the buy button, 2020

Whitepapers03 Feb 2020

An eDelivery Deep Dive into sustainability choices from the moment of purchase to the end of product life

Report in Full

Delivery Europe Focus Online Product UK

Air traffic control in carrier management

Whitepapers02 Dec 2019

How in-flight parcel shipping systems deliver on your customer promises while increasing financial and operational control

Report in Full

Customer Data Delivery Ecommerce

Exploring the value of enhanced data location: Delivery and customer insight – data beyond the letterbox

Whitepapers09 Jul 2019

Report in Full

Customer Data Delivery Location

Towards Instant Returns: Matching the Inbound Experience to the Outbound to Increase Profitability

Whitepapers28 Aug 2018

Returns are a constant headache for retailers. As retailers increase choice and convenience for customers in the battle to sell as many goods as
possible and stop the customer going elsewhere returns are inevitable – but at what price?

Report in Full

Delivery Operations and Logistics

His Master's Voice: Understanding and unlocking the potential of voice commerce

Whitepapers10 May 2018

Voice-activated devices are now increasingly part of many people’s every day internet experience and therefore are starting to have a huge impact on retail, in particular ecommerce.

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Delivery Ecommerce People