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Whitepapers

Delving into the more niche areas of successful mutlichannel retailing operations.
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Exploring the value of enhanced data location: Delivery and customer insight – data beyond the letterbox

Exploring the value of enhanced data location: Delivery and customer insight – data beyond the letterbox

Whitepapers09 Jul 2019
Report in Full
CustomerDataDeliveryLocation
Towards Instant Returns: Matching the Inbound Experience to the Outbound to Increase Profitability

Towards Instant Returns: Matching the Inbound Experience to the Outbound to Increase Profitability

Whitepapers28 Aug 2018
Returns are a constant headache for retailers. As retailers increase choice and convenience for customers in the battle to sell as many goods as possible and stop the customer going elsewhere returns are inevitable – but at what price?
Report in Full
DeliveryOperations and Logistics
His Master's Voice: Understanding and unlocking the potential of voice commerce

His Master's Voice: Understanding and unlocking the potential of voice commerce

Whitepapers10 May 2018
Voice-activated devices are now increasingly part of many people’s every day internet experience and therefore are starting to have a huge impact on retail, in particular ecommerce.
Report in Full
DeliveryEcommercePeople

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