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EDITORIAL Will stores be reborn for the sustainable, hybrid retail model?

29 Jul 2021by Paul Skeldon

EDITORIAL How retailers are making it easier for shoppers to buy in the most convenient way

27 Jul 2021by Chloe Rigby

GUEST COMMENT Cross-border ecommerce must meet local customer expectations

27 Jul 2021by Sarah Clewlow

European Grocery Report 2021

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The 2021 RXEU Europe Growth 3000

The Europe Growth 3000 offers unparalleled insight into the 3,000 up and coming retailers and brands selling to customers in the 31 countries of the EEA plus Switzerland and the UK.

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Strategy and Innovation

How AI has lifted IKEA’s AOV by 2% worldwide

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Yellow Octopus aims to make fashion recycling easier in deal with InPost

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Whitepapers

Delving into the more niche areas of successful mutlichannel retailing operations.
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The range challenge: Offering more for less in the 2020 shift online

Whitepapers19 Oct 2020

Report in Full

Smart delivery: Meeting customer demands in the Covid era

Whitepapers10 Sep 2020

The disruptions caused by Covid-19 have produced clear winners and losers. The bestperforming retailers have been able to maintain high standards of delivery accuracy and service while also adapting quickly to change.

Report in Full

Customer Online Product The Customer

State of localisation 2020: Why true localisation translates to more than just language

Whitepapers07 Sep 2020

The white paper includes deep-dive analysis into some of the localisation strategies pursued by three leading international retailers – Pull&Bear, L’Occitane and H&M

Report in Full

Customer Online Product The Customer

The flexible supply chain

Whitepapers03 Sep 2020

Report in Full

Customer Online Product The Customer

Retail Rethink Playbook. Building on the opportunity

Whitepapers06 Aug 2020

Includes the stories of five retailers – Seasalt, Country Range, Madison, Outdoor Toys and Poundshop – to give insight into different company types and verticals.

Report in Full

Customer Online Product The Customer

Permission and the relationship economy

Whitepapers12 May 2020

In this white paper produced in association with our partner Tealium we explore the concept of zero party data, consent and the value exchange. Including interviews looking at the approaches of Stitch Fix, Orange, The Entertainer and commentary from The Very Group, Lastminute.com, Notonthehightstreet.com. We also provide 10 practical takeaways for moving to a consent-based marketing approach.

Report in Full

Customer Data Marketing People Product Retailer Technology The Customer

Why all customers are influencers

Whitepapers05 Mar 2020

We explore in greater depth the current state of digital marketing and examine the power of referral marketing for conveying a message that the customer truly believes.

Report in Full

Customer Interviews Marketing The Customer