In today’s Internet Retailing newsletter, we assess what the Carphone Warehouse data breach means for ecommerce and multichannel retailers: what actions should they be taking to protect their own sites from similar events?
It’s ever more important that retailers are protecting their own sites as more and more people shop online. There’s much more ecommerce business now at stake than in previous years, as evidenced by the other stories in today’s newsletter. They paint a picture of continued online growth, both across retail, as measured by today’s KPMG/BRC Online Retail Sales Monitor, or at individual businesses such as, reporting their figures this week, New Look and Game. As companies see more of their business move online, it’s vital that they protect their customers and themselves from the loss of data in such attacks, which can have a pernicious effect on their reputation, their business and, ultimately, the bottom line.
In today’s newsletter we also report on VictoriaPlum.com as it opts for new attribution management technology, while today’s guest comment comes from Sean Blanks of Cartridgesave.co.uk, as he considers five ways to improve ecommerce store performance.
Our webinars
Click to visit the Internet Retailing webinars page to catch up on any that you may have missed.
The Internet Retailing Awards
The Internet Retailing Retailing Awards will be held on September 24 at the Mandarin Oriental, London. Nominations are now open – click here to nominate your own company or one whose work you admire, and tickets are now available to buy.
The Internet Retailing Conference
This week we have new speakers to unveil for the tenth annual Internet Retailing Conference, to be held in the Novotel Hammersmith, London, hotel on October 14. Patrick Bousquet-Chavanne, member of the board and executive director – marketing & International at Marks and Spencer will be a keynote speaker. Also joining the line up are David Lindsay, senior vice president – technology at Farfetch.com and Aaron Chatterley, founder of Feelunique. Find out more about the line-up and about details including how to buy tickets on the Internet Retailing Conference website.
Our research reports
Our research editors research and produce regular reports on pertinent ecommerce issues. The latest, on Conversion Rate Optimisation, comes from Liz Morrell who explains here why this is a must-read report. Click on the links too to download your free copies of the Seasonal Commerce Report and Customer Experience Report.
