Paul Skeldon, Mobile Editor, Internet Retailing, examines how mobile is changing the clicks versus bricks status quo. The high street is suffering. Footfall is, well, falling and with shoppers becoming ever-more used to being sated instantly online, the lure of the real-world shop is waning. At the same time, (more…)
WALMART TRIALS VOICE COMMERCE Walmart is set to give Amazon a run for its money in the voice commerce stakes, partnering with Google to let shoppers in the US buy hundreds of thousands of items through Google Assistant. According to a Walmart blog post, the retailer is opening up (more…)
Nearly three in four consumers (69%) now expect retailers to launch an augmented reality app within the next six months, according to new research.
Ted Baker is to roll out an app-based in-store payment solution, which brings the online and in-store experiences together.
High-street retailers should consider allowing shoppers to authorise in-store payments with part of their body, claims a new report from Worldpay, which reveals the pressure retailers face in meeting the demands of today’s digital shoppers.
Apple’s iPhone X and its facial recognition gained all the headlines last week, but at the same time in China, a fast-food joint also introduced it. Is this going to be the next wave of m-commerce? Dave Gurney, Managing Director, Alchemetrics thinks it is
Paul Skeldon, mobile editor, InternetRetailing, considers the latest big leap forward in ecommerce’s ongoing development. We are in the midst of a technological revolution in ecommerce. The next big leap forward will be artificial intelligence (AI). AI isn’t really a thing per se, but is more the next evolutionary (more…)
Retailers currently face multiple challenges but, argues Paul Skeldon, InternetRetailing’s mobile editor, adopting innovative approaches can help businesses to meet these challenges. Retailers are under pressure from all sides. Customers equipped with the latest technology are making ever-greater demands on them, while economic pressures are making an already highly (more…)
Fashion is fast. Fashion is forward. Fashion is, well, fashionable. No surprise then that it perhaps more than most in retail is embracing mobile with alacrity. With London Fashion Week in full swing this week, research by Ampersand finds that Burberry, Oasis, Warehouse and House of Fraser are the top (more…)
Nearly half of visits to French Connection’s [IRDX RFCN] website and some 30% of actual online sales came from mobile, as the company reports growth in sales following a major restructuring exercise to reflect just such changing shopper habits.
If you are into mobile retailing and are heading to InternetRetailing Conference 2017 at the Hammersmith Novotel on 5 October, what should you be looking out for across the conference and roundtable sessions?
Despite two thirds of retailers seeing Brexit as leading to damaging unpredictability in the sector, all see mobile as king in this post EU world. Research by VoucherCodes reveals one-third of British retailers (32%) fully anticipate Britain’s exit from the European Union will have a negative impact on business. The report, (more…)
As London Fashion week gets underway, a new study shows that fashion retailers are embracing mobile commerce and many are working hard to make mobile user experience better.
Mobile showrooming is alive and well – and Amazon, Google and eBay are the key places shoppers go while standing in a store to check out what they are about to buy.
Lorna Crowley, Head of Marketing at Engage Hub, considers how the communication channel of choice for customers will fair in the time of virtual, voice activated assistants. “Alexa, have you been bought more than 11 million times?” The answer to this question is a simple, yes. By January 2017, that (more…)
The dust may have yet to settle on the launch of the iPhone ‘ten’ and the 8, 8-Plus, Watch 3, 4K TV and iOS11 but having watched the launch I am asking myself what is it going to do to retail.
Retailers beware, the new iPhones are coming your way. Half of existing UK iPhone users say they want the new Apple iPhone X, according to a consumer surveyconducted immediately after news of the product was released last night. A further 39% want “to find out more first”. “This represents a resoundingly successful launch”, says Guy Potter, Head (more…)
Today’s consumers expect strong mobile sites, want flexible fulfillment options, and use a variety of channels to research and make purchases. And among the brands delivering the necessary superior experiences to stay competitive are Apple, Nike, The North Face and Lancome.
72% of consumers say the experience of shopping in the UK leaves them frustrated, research has found.
More than half (55%) of UK consumers expect to abandon using cash for shopping in the next two years – with a quarter adopting mobile wallets.