Retail sales are slowing, with 60% of sales coming from smartphones, according to eMarketer and the latest statistics from IMRG Capgemini pointing to eCommerce sales via smartphones growing by almost half year-on-year in May 2017 – betting on mobile first seems like the ‘strong and stable’ thing to do in our uncertain world.
Progressive Web Apps (PWAs) are set to take off in a big way, and are an ideal solution for organisations wanting a better performance from their incumbent traditional apps, according to Will Morris, a digital strategy expert at Alchemy Digital
News that Amazon has bought Whole Foods broke late on Friday last week, but in the intervening days it seems that the company has given all other retailers the incentive they have long needed to look again at how to reinvigorate the physical shopping world.
According to data compiled by Clouder.co.uk, the rise in mobile shopping is leading to a nation of last minute shoppers – and this in turn is driving changes in how shoppers look at logistics, with many more wanting same day delivery.
It has been said that even if he is alone, an Englishman forms an orderly queue: now research from payments provider Adyen reveals the evolving – and often confusing – relationship the British public have with retail, both online and in-store. Whether it’s our baffling bond with queues, our beloved (more…)
In a major international survey of Western consumer attitudes towards artificial intelligence (AI), when asked if they would be more open to using more AI if it helped save time or money, a healthy majority (60%) of British consumers agreed.
With the recent news that Amazon is to buy Whole Foods – which could potentially change the grocery landscape and the way consumers shop thanks to Amazon’s innovative and technology friendly approach – retailers are going to be feeling the pressure even more so to get their in-store technology and (more…)
Payment provider Worldpay has launched an extended-trial of a software-only card payment mPOS system that should turn any smartphone into a card terminal. My Business Mobile will allow businesses to download an app and accept face-to-face contactless card transactions on their smartphone without the need for any additional payments hardware. (more…)
Using smartphones to shop for and buy goods and services has become commonplace in the UK.
Amazon’s purchase of Whole Foods not only gives Amazon a food supplier to feed, if you’ll pardon the pun, its online grocery delivery business, but it could also be the keystone that locks together all elements of its retail strategy – Amazon Fresh, Go Stores, Alexa Home Device.
Developments in smartphone technology combined with a continued evolution in social media culture has changed the way consumers engage with their mobile phones and, in turn, retailers. Ross Tuffee, CEO, DOGFI.SH Mobile explains how this shift has meant that many retailers have had to rethink their e-commerce strategies to include (more…)
Paul Skeldon takes a tour of innovations and mobile experiences around the world. Mobile commerce is coming to dominate ecommerce around the world, driven by ever-increasing smartphone penetration. Even in the developing world, the feature phone – a sort of half-way house between smartphones and old style ‘dumb’ phones (more…)
Some may argue that ITV show Love Island merely holds a (black) mirror up to the human condition, reflecting back at us our own mores, prejudice and venal self interest – and a love of the beautiful people laid bare in their undies. But for m-retailing it is way more (more…)
ITV2’s Love Island is back on TV – as if you didn’t know! – but its all-new companion app is innovatively linking TV and m-commerce, triggering t-shirt auctions on screen for app users.
Gatwick Airport is supporting the first ever international airport ‘hackathon’, which will challenge programmers and computer coders to improve passengers’ travel experience by developing innovative ideas for new apps over a period of 48 hours.
Profits at Top Shop have plummeted by 79% and New Look as taken a huge hit: as Brexit uncertainty continues and shopping habits change, the High Street’s decline is increasing – and only mobile can save it, experts warn.
“Understanding the customer” rings in every retailer’s ears, as store chains grapple with changing consumer habits and how to adapt to them. Yet few go as far as sending their staff to live with customers.
85% of consumers in the US, UK, China, Japan and Malaysia want theme parks to use artificial intelligence (AI) systems for ID verification so their visits are as trouble-free as possible, a survey by Omnico has found.
Car manufacturer Renault is using location intelligence to increase the number of people choosing its vehicles as company cars.
Mobile is becoming the channel of choice for shoppers, but many retailers are still doing it really poorly. So what can you do? Michelle Fotopoulou, Director of Mobile Marketing, Webloyalty offers five top tips You don’t need to look far to find a huge statistic about the scale of m-commerce today. (more…)