As we saw in our sister title, InternetRetailing.net’s newsletter just yesterday, things are picking up for retailers, especially in the online space. And much of this growth as we come out of recession is being driven by mobile, with 10% of retailers expecting at least 50% of the UK’s online (more…)
A fifth of all online transactions in the UK are set to come from mobile by the end of this year, accounting for a whopping £8billion being spent through the channel. And the picture is pretty rosy across the rest of Europe, if The Centre for Retail Research is to (more…)
As many as 11% of retailers said they expect over 50% of online sales to be made on a smartphone or tablet device by the end of this year, according to the latest IMRG e-Retail Survey published today. This figure is up from just 4% in 2013, when the last (more…)
A third of consumers change their mind about buying a product after searching for details on their mobile when in-store, while a fifth of people decide to buy elsewhere after viewing the product on their mobile, 22% decide to buy online and a fifth change their mind about purchasing the (more…)
Facebook could be lining itself up to be an m-commerce powerhouse with news that it is preparing to join the mobile-payments race with remittances and electronic-money services. According to industry sources, the company is close to obtaining approval from the Central Bank of Ireland to start a service that would (more…)
Mobile Point of Sale (MPoS) devices can be easily hacked, leaving banks, retailers and millions of customers exposed to serious fraud around the world, global information security firm MWR InfoSecurity has revealed at the SyScan security conference in Singapore.
Asda is once again teaming up with augmented reality provider Zappar for a virtual, in-store The Easter Adventure Hunt. Asda shoppers will be treated to an in-store game where they are challenged to find the three Easter friends; Chick, Lamb and Pink Bunny. The fun will be taking place from (more…)
Things seem to be on the up: and that’s official. Well, ‘official’ in that an IMRG Capgemini study suggests that online retailing had its best Q1 since 2011. According to the figures online sales are up more than 17% – and its being driven by both more online shoppers and (more…)
The latest figures from the IMRG Capgemini e-Retail Sales Index has revealed that the UK online retail sector has experienced its strongest Q1 growth in three years, representing an estimated £23.1 billion spent online – and online shoppers are spending more per shopping spree, rather than there just being more (more…)
Following the launch of its technology incubator, JLAB, John Lewis has announced a panel of external mentors who will advise and judge entrants to the lab. Headed up by tech entrepreneur Stuart Marks (pictured right), the panel of mentors will provide business advice and encouragement to the companies who make (more…)
Shoppers could soon be getting money off when they pay in-store or online with such retail giants as Debenhams, Groupon, Feather & Black and House of Fraser, following a tie up between marketing firm Affiliate Window and payment card-to-voucher linking start up Birdback.
One of the dreams of e-commerce is to bring together the richness of data on the web with the experience of actually being in a store. To date this has been done using mobiles to add to the in-store experience. But think again. Now Avenue Imperial is bring the ability (more…)
Today’s newsletter reveals that more than half of European consumers don’t use digital channels to buy things, preferring instead to head to an actual store. While this is good news for bricks and mortar retailers, it is still a worry that there are so many people out there who are (more…)
Despite a quarter of European shoppers using the web to research products and look at retail websites, 55% still don’t regularly buy on PC, mobile or through other digital channels, suggests a study out this week by Forrester.
Total sales at M&S.com are up 12.5%, despite the retailer being forced to throttle its marketing activity to ensure a smooth transition from its old Amazon platform to the new site, the company reveals, as it outlines its Q1 results today.
The start of any good customer relationship requires listening, appreciating and acting on the preferences and interests with those we do business. As digital becomes more intertwined with our daily lives, the same rules apply. Anthony Wilkey, Strategic Client Director, SmartFocus explains
Mobile payment provider Zapp has joined forces with FEXCO so that acquirers can seamlessly support Zapp mobile transactions via FEXCO’s FLASHiZ mobile payment platform to existing PoS hardware. This makes it easier for retailers to integrate mobile payments using both QR codes and NFC so their customers can use their (more…)
Discount voucher company vouchercloud has partnered with Vodacom to launch its offering in South Africa and incorporate deals with exclusive codes across a range of sectors including discounts from McDonalds, NuMetro Cinemas, Makro, Game, Jet, Planet Fitness, Edgars, Adega, Doppio Zero and Billabong.
Last week’s triumphant Internet Retailing Expo showcased how vibrant the online world of retail is. It also proved how far retailers have come in three short years with mobile retailing – and how much further there still is to go between what consumers want, what the technology can offer and (more…)
Retailers have got used to their customers going mobile but their mobility between devices is proving a new challenge that retailers need to overcome, according to those that presented within the Mobile and Mobility conference track at last week’s Internet Retailing Expo, reports Liz Morrell.