… long live the tablet site. With more consumers shopping from tablets, is it time to redesign websites to be tablet friendly and treat the PC as secondary, wonders Paul Skeldon? House of Fraser has redesigned its website. Not a sentence that would usually stir much in the hearts of e-comm (more…)
Richard Newland, commercial director, Zapp, is keynoting in the Mobile and Mobility Theatre at IRX 2014 on Thursday 27 March, on the business imperative topic du jour, Navigating Your Way Through Payment Technologies. Paul Skeldon met up with him ahead of his appearance to find out more about why retailers (more…)
Oh I do love a massive trade show. While I await Internet Retailing Expo on 26-27 March at the NEC with bated breath, I sought to salve my show-lust with a week in Barcelona at Mobile World Congress. Usually walking around the enormous Mobile World Congress, you get fatigued by (more…)
Leveraging the power of the smartphone’s multiple network connections, audio, visual, location and accelerometer technology, Powa Technologies is hoping to reveolutionise retail in store and around publications, adverts, posters and more with the international launch of PowaTag.
One in three of all UK online sales are now made on a mobile device, according to the latest results from the IMRG Capgemini Quarterly Benchmarking (Q4 2013/4). In the period November 2013 to January 2014, m-retail accounted for 32% of online sales – 6% were via smartphones, while tablet devices (more…)
Although about 30% of apparel transactions are now made from mobile devices, just 15% of people used a mobile device for their last purchase, suggesting that mobile shoppers are simply a very active buying group. Just three of 1,027 respondents made their last purchase over a mobile phone network.
Research from Google reveals that 94% of UK smartphone users have, at some point, needed to call a business directly when searching for information on a smartphone. Of the 1,500 respondents surveyed, just under one third (32%) regularly need to call a business when searching for services or products on (more…)
Money saving brand vouchercloud has carried out a complete overhaul of its mobile website, aimed at improving ease of use and offering maximum flexibility for consumers looking to take advantage of the discounts and deals available on the move and based on their location. As a result of the mobile (more…)
Global payments processor Elavon has signed up to burgeoning mobile payment service Zapp – sponsor of the mobile and Moblity track at Internet Retailing Expo on 26-27 March – giving Zapp access to almost all the UK’s main payments providers and bringing critical mass to the service ahead of its (more…)
Last week saw the annual mobile jamboree Mobile World Congress take place in Barcelona. Shingo Murakami, MD of Rakuten’s Play.com, was there and gives a unique insight into how retailers should be looking at the next big things in mobile tech right now or risk getting left behind
I love it when a plan comes together – just as it is as Internet Retailing Expo (26-27 March at the NEC) hoves into view. I particularly love it when lots of plans come together. And this week I have been in rapture, not just because of Valentine’s Day, but (more…)
Smartphones and tablets are transforming shopping and creating a powerful new type of Super Shopper, according to a study by eBay and Deloitte. And retailers need to target these people to boost their sales in all channels, the marketplace reveals.
Around 72% of UK retailers have multiple mobile presences, but a third are failing to offer consumers a seamless cross platform service, according to research by Ampersand Commerce. Currys, Carphone Warehouse, Homebase and lastminute.com are amongst the retailers that are not delivering cross channel integration, the study says.
UK mobile operator joint venture Weve – formed by Vodafone, EE and O2 – has outlined how it sees NFC revolutionising retail with announcements of partnerships with MasterCard to bring NFC mobile payments to a mass market and with Eat to trial iBeacons-based loyalty services.
As EAT and Weve announce the launch of a trial using iBeacons to develop a contactless mobile loyalty product called Pouch, Alex Sbardella, Product Director at Red Ant, gives his top five reasons why iBeacons are going to change retail forever
Mobile payment service Pingit, run by Barclays Bank, has been used to paid the £23,000 deposit on a house in South London, in what is believed to be a first for mobile payments. The payment was made following the creation of a partnership between Barclays and specialist property auctioneers Savills (more…)
As retailer turns its attention to meeting the growing demands of ‘tappy shoppers’, a white paper by Usablenet aims to qualify and quantify why it is becoming an e-commerce imperative: a poor tablet shopping experience is likely to damage brand perception and reduce instances of customer recommendation, it finds.
With only 10% of the UK’s small and medium-sized enterprises (SMEs) having a mobile optimized website, businesses could be missing out on £77 billion in annual revenue a study has found. And only 13% of those without a mobile optimized site plan to have one by the end of 2014.
Fears that online and mobile retailing are cannibalizing – or even killing – the high street appear unfounded, with research by eBay and Deloitte across 21 leading retailers in the UK dress market and German white goods market, suggesting that for every £100 spend online, only £5 is being taken (more…)
Following a limited trial last year, The Rugby Football Union (RFU) is to go live with an m-commerce approach to cutting queues and increasing sales of beers and pies at its Twickenham stadium, as it seeks to combine mobile ordering, payments and loyalty into a simple app from m-payment platform (more…)