Increase flexibility and embrace loyalty tech or risk failure, experts warn

As the digital revolution pushes ahead, retailers are being warned to prioritise disruptive innovation in 2018, or risk being displaced. Retail businesses are under continuous pressure to stay relevant as consumer expectations keep evolving at a time when customers can switch between competitors at the swipe of a smartphone. Research shows (more…)

Austria’s MediaMarktSaturn opens Europe’s first cashier-less consumer electronics store

See I told you: everyone is at it. Hot on the heels of Co-op rolling out scan, pay and leave technology, Europe’s largest consumer electronics retailer MediaMarktSaturn in Austria has opened the first cashier-less electronics store. In partnership with MediaMarktSaturn, MishiPay has opened Saturn Express – in Innsbruck, Austria at the popular (more…)

MOBILE WORLD CONGRESS Pizza Pronto; Everyone’s a Go store; some interesting things to do with messaging; and more…

The world’s biggest mobile phone event, Mobile World Congress, is underway this week in a surprisingly snowy Barcelona and there have been some interesting things on show for retailers. Despite its size, there emphasis is still very much on mobile tech and the whole thing is a bit self-congratulatory – (more…)

… while TfL starts process to select partner ahead of plans to install mobile infrastructure on London Underground

Transport for London (TfL) has started the process to select a long-term wireless infrastructure partner to support its plans to transform connectivity across London – making it even easier to shop on your mobile while travelling. The first stage of the project will be to install mobile infrastructure on the (more…)

Shopping apps see mobile account for half of online sales in Europe

Dedicated shopping apps are driving widespread mobile success for European retailers, according to Criteo’s Q4 Global Commerce Report. When retailers prioritise app optimisation in addition to mobile web, the performance gains are substantial. The study revealed that retailers with a shopping app see half of online transactions taking place on mobile (more…)