Articles in Operations
InPost UK has set out its plans to roll out more than 2,000 locker bank terminals across the UK this year.
The company, part of the Polish Stock Exchange-listed private postal company Integer.pl, aims to dwarf …
Start-up online traders will have the chance to ‘showroom’ their own high street presence through a flagship pop-up shop to be opened on London’s King’s Road.
PopUp Britain, the retail arm of enterprise campaign StartUp Britain, …
Online sales showed signs of healthy growth in March, despite unseasonal snow and ice outside.
The IMRG Capgemini Retail Sales Index for March found a 16% rise in internet sales last month, compared to the same …
Thomson Lakes and Mountains has launched its first online marketing campaign to promote its summer holidays.
The company, part of the Specialist Holidays Group at TUI Travel, aims to generate holiday bookings directly via its website …
Clarks has reported a boost to online conversions after carrying out testing to find out what its customers really, really want.
The shoe manufacturer and retailer has to date run about 36 major tests in partnership …
Jewson has launched 90-minute delivery for customers in the capital.
The multichannel builder’s merchant has teamed up with Shutl to offer delivery within 90 minutes or in a convenient one-hour window for customers ordering in person …
Lovehoney is set to launch its Fifty Shades of Grey official collection in the US on Monday. The sex toy retailer is hoping for significant expansion in the notoriously difficult market – one which, research …
The idea that Click and Collect will save the high street is “just wishful thinking”, according to a senior analyst.
Patrick O’Brien, lead analyst at Verdict Retail, says too many retailers and commentators believe that using …
Paperchase says that applying lessons learned from its web analytics has helped to boost online sales by 23%.
The stationery-to-cards-and-gifts multichannel retailer worked Applied Web Analytics (AWA), which specialises in boosting conversion rates. AWA aimed to …
Online retailers looking to test the high street and global brands selling directly to consumers have been among the first clients for a new ‘pop-up’ online marketplace that aims to make renting retail space as …
Nightline is expanding its network of delivery lockers – in response to fast uptake of the service by professionals who are keen to get access to their online orders in a way that’s convenient for …
eBay has introduced new standards that it says will help its sellers meet buyers’ expectations of quality customer service online.
Changes introduced by the marketplace include new picture standards, designed in particular to improve the experience …
JD Williams has moved to put multichannel customer engagement in place.
The plus-sized womenswear retailer, part of the N Brown Group, aims to communicate with more than three million customers taking often complex journeys across its …
CollectPlus has introduced mobile to its parcel collection service in a move the delivery business says will speed up consumers’ transactions.
Travel deals company Secret Escapes has appointed WorldPay to handle its online payments as it looks to expand overseas.
The private members travel club runs flash sales of upmarket holidays and has seen more than two …
New guidelines to help ecommerce merchants keep their customer data safe have been issued by the PCI Security Standard Council. Merchants can also find out more by signing up for a webinar to be held …
River Island is among the launch customers for a new dedicated international home delivery service launched by DPD.
The fashion retailer is to send its overseas consignments to markets including the US and Australia through DPD …
Etailer Past Times is trading tweets for discounts on Valentine’s gifts in a social media campaign that launched today.
The discount on a range of Valentine’s themed products will increase in proportion to the number of …
Big Data specialist QuBit is planning to build its presence in the US and mainland Europe after raising $7.5m (£4.65m) in funding.
The new investment in the London-headquartered customer data platform provider comes from Balderton Capital, whose …
Party Delights has launched a German website as it moves into the European market for the first time.
Delights.de is the first of a number of European sites that the Manchester-based online retailer plans to launch …
