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Stephen Langford

M&S online sales have grown as the retailer has expanded fulfilment from its stores. Image courtesy of M&S

PODCAST Never the same again: Stephen Langford of Marks & Spencer on how it is adapting to the customer’s behaviour

Customer
by Chloe Rigby
The latest edition of the InternetRetailing RetailCraft podcast heard direct from Stephen Langford, who has recently rejoined M&S as director ecommerce about how...
M&S Marks & Spencer retailcraft Stephen Langford
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