In today’s InternetRetailing newsletter, we’re reporting as the latest figures show shoppers now starting to head out to stores again post Covid-10 lockdown. But when they do go, suggests ShopperTrak’s Andy Sumpter, they are engaging in more “purposeful shopping”. That suggests shopping trips where customers already know what they want and are making a trip specially to get it, list in hand. This is just one of the directions that the role of the shop in multichannel retail is likely to evolve
The British Retail Consortium (BRC) has called on Brexit negotiators to reach a tariff-free trade agreement – and a fair deal for customers – in ongoing trade talks with the EU. Meanwhile, the EU has warned that even with an agreement new customs formalities will come into place from January - and has outlined in a new document how businesses should prepare
Younger shoppers may be perceived as the most eco-conscious members of society, but in lockdown they have defied those expectations by ordering 50% more online deliveries than older shoppers, new research suggests
We are the magazine, portal and research source for European ecommerce and multichannel retail, hosting the board-level conversation for retailers, pureplays and brands across all of our platforms. Join the conversation.