The RetailX Top250 Brand Index (RXBX) Report is now in its third year. Based on research conducted for the InternetRetailing Europe Top500, it focuses in on both Europe’s retail brands and consumer brands selling directly to the public.
Speakers from leading retailers and brands from Arcadia Group, Ocado, SpaceNK, Fortnum & Mason, Adidas, and made.com will be taking part in the plenary sessions of this year’s InternetRetailing Conference
Successful multichannel businesses focus on the customers’ needs, and today we report on four ways that luxury watch business Watches of Switzerland now does that following a five-year transformation. We report as Graze looks to gain more customers through its expansion into Europe, and, from our European coverage, as Hema uses machine-learning to forecast demand, and as Carrefour heads towards 30-minute delivery times.
We also report as Waitrose closes seven stores that it can’t see being
Luxury watch seller Watches of Switzerland this week said it had transformed over the last five years into a multichannel customer-centric business - as it reported sales up by 23% and pre-tax profits 180% ahead. Given that the retailer says it takes a customer-centric approach to selling, here are four examples of how that works in practice
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