Co-op has partnered with Quadient to roll out multicarrier parcel lockers at a number of its stores, bringing added convenience to its customers and the communities it serves.
More than 30 Parcel Pending by Quadient lockers will initially be installed at Co-op stores, with the potential for the partnership to grow. The first lockers will be seen this month at Co-op stores in Bedford; Bradford; Guildford; Keighley; Liverpool; Stockport; Swinton and Telford.
The multicarrier parcel lockers form part of Co-op’s strategy to develop added services and enhanced convenience – creating a customer offer to ensure its stores are a convenient destination not only for groceries but for a range of services that meet the needs of local communities.
George Hayworth, head of q-comm development, Co-op, said: “We are delighted to partner with Quadient. Safe, secure and convenient parcel lockers are one of the ways in which we make things easier and deliver enhanced convenience for our member-owners and customers.
“With our stores conveniently located in high streets and transport hubs, university campuses and residential developments, parcel lockers can help local residents and time-pressed consumers pick up or return parcels at a time that is convenient to them, quickly, easily and conveniently.”
Read more: Co-op launches 24-hour online grocery deliveries
Parcel Pending by Quadient is a growing network of intelligent lockers used for deliveries and returns from carriers, including Royal Mail, DPD, Evri, and UPS, as well as for new services like convenient key drop-offs with Keynest.
Home improvement retailer Homebase recently introduced Quadient’s lockers to its store network. While the UK’s largest pub group Stonegate, which included Yates, Slug and Lettuce and Walkabout, is also rolling out parcel lockers at some of its sites.
Katia Bourgeais-Crémel, director of locker automation europe at Quadient, added: “Our open locker network is accessed by multiple carriers providing even greater convenience than others in the market. Shoppers can easily collect or return parcels at their convenience, whether during a grocery run or as part of their daily routine, making the process both simple and seamless.”
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