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Consumers collect Tesco Clubcard points for sending parcels with Evri 

Image © Evri

From today [Monday 20 November 2023], consumers will be able to collect one Tesco Clubcard point for every £1 spent at, as Tesco partners with a parcel delivery firm for the first time.

Clubcard customers will then be able to turn points into vouchers to get money off their Tesco shop. Alternatively, consumers can choose to donate to charity – or double the value of their points with more than 100 Tesco Clubcard Reward Partners.

Evri initially partnered with Tesco in 2021, when its ParcelShop services were made available in Tesco Express stores across the UK enabling customers to send, receive and return parcels as they shopped.

Consumers can now use Evri’s parcel services in more than 1,200 Tesco stores and print a free label in-store if they don’t have a printer at home. For 76% of the UK population, Evri’s ParcelShops are located within a 10-minute walk and deliveries made to ParcelShops typically reduce emissions by 45% when compared to a home delivery.

David Saenz, chief growth officer at Evri, said: “We’re proud to make sending a parcel even better value, through our partnership with Tesco Clubcard. Collecting points is an extra benefit we’re delighted to offer in addition to our market leading services, giving consumers control, choice and convenience as we approach the busy festive season.

“This launch is another step forward on our mission of delivering better for our customers. It is great to see two large and successful customer brands come together to help customers at a time when household budgets are under pressure.”

The partnership expansion is also the latest step in Evri’s UK growth strategy and comes after it recently announced a £46mn investment to boost its customer service and operations in preparation for its busiest period of the year for parcels from Black Friday to Christmas Day.

This investment includes Evri hiring more than 6,500 colleagues – double last year’s figure – including couriers, customer care team members and workers for its hubs and depots, as well as a new automatic callback function via a new dedicated phone line before its upcoming peak period.

This Interactive Voice Response that Evri launched earlier in October is expected to connect thousands more customers to a UK-based advisor at Evri’s contact centre.

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