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DHL piloting delivery to VW car trunks in Berlin


DHL Parcel and Volkswagen are launching a joint car trunk delivery pilot in Berlin as the delivery to trunk trend extends further. Volkswagen will deploy 50 VW Polos that selected customers can use as mobile addresses for the delivery of their DHL parcels with interested customers able to apply for the program online at
Those successful in applying for the trial will receive a VW Polo that they can use to test the service for four weeks. The vehicles are already fitted with the required equipment for in-car delivery, called “We Deliver.” at Volkswagen. To use the new service, customers register with DHL Parcel – this takes place during the application process for “We Deliver.” – and enter their trunk as the delivery location in their customer profile at

“Since we’ve already tested car drop delivery successfully in other projects in Germany and continue to offer it for Smart drivers, we’re pleased to win Volkswagen as another partner. Our partnership allows us to offer this attractive service to an even broader target group,” says Achim Dünnwald, CEO of DHL Parcel. “As an innovation leader in the parcel sector, our objective at DHL Parcel is to be able to offer in-car delivery as an option to as many recipients as possible in Germany, offering personalized processes to make the sending and receiving parcels even easier for our customers.”

Drivers are notified via email when a parcel has been delivered to their car, which will take place in delivery locations such as the office parking lot, a park-and-ride facility, or any other address at which the vehicle is located during the time slot specified during the order.

The DHL parcel courier receives the delivery location information from the DHL Delivery app, which provides vehicle’s exact position via GPS. The app also issues a single-use, time-limited code to access the vehicle. In combination with the customer-specific car ID, which the recipient receives from Volkswagen and provides as part of the delivery address, the courier can open the vehicle’s trunk. Once the courier closes the trunk, the access code is canceled. As well as allowing for delivery of parcels the online shoppers can also use their cars as points for returns to be picked up from too.

DHL Parcel also offers in-car delivery with Smart in Stuttgart, Cologne, Bonn and Berlin.

Image credit: DHL

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