Close this search box.

Econsultancy offers training on customer experience and ecommerce usability

This is an archived article - we have removed images and other assets but have left the text unchanged for your reference

Econsultancy is running two training courses in April that are of interest to internet retailers:

  • A Customer Experience Training session takes place on 2 April and provides an introduction to exploring the activities involved in creating and measuring engaging online experiences. It is designed to give attendees an understanding of the total customer experience — how to integrate across channels and beyond the limited online transaction.

  • An Ecommerce Usability and Best Practice for Online Retailers Training session takes place on 23 April and focuses on three key stages of the buying journey: product page, shopping basket and the checkout process. The course objective is to expose and explain a wide range of vital best practice techniques taken from SME and blue chip retailers which you can implement in your organisations’ own ecommerce platform in order to drive conversion rate improvement.

Read More

Register for Newsletter

Group 4 Copy 3Created with Sketch.

Receive 3 newsletters per week

Group 3Created with Sketch.

Gain access to all Top500 research

Group 4Created with Sketch.

Personalise your experience on