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Keeping up with the purchasing demands of the fashion shopper - In The Style and Klarna discuss their pay later partnership

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How AI and Machine Learning Affect Retail in 2019

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EDITORIAL From Asos and Ocado to ScS: tracing patterns of changing shopper behaviour

19 Mar 2019by Chloe Rigby

GUEST COMMENT The environmental price tag of free delivery and returns

19 Mar 2019by Gary Rohloff

EDITORIAL Mixing stores and online: DFS, Morrisons and Moss Bros on how customers want to buy

15 Mar 2019by Chloe Rigby

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IREU Top500 The Customer Dimension Report 2018 ~ 2019

Multichannel customers expect speedy service, convenience and free delivery.

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The latest from the editorial team.

EDITORIAL From Asos and Ocado to ScS: tracing patterns of changing shopper behaviour

19 Mar 2019by Chloe Rigby

In today’s InternetRetailing newsletter, we report as pureplay retailers Ocado and Asos say their customers are ordering more frequently but spending less each time. Meanwhile, Bonmarché expects its ...

Editorial15 Mar 2019

EDITORIAL Mixing stores and online: DFS, Morrisons and Moss Bros on how customers want to buy

Editorial14 Mar 2019

EDITORIAL The time is literally a-changing

Editorial12 Mar 2019

How the internet has changed the way we shop in the last 30 years

204

Editorial08 Mar 2019

EDITORIAL Competing in the age of Amazon

165

Editorial06 Mar 2019

EDITORIAL Consumer senses are working overtime – how can retailers keep up?

110

Editorial05 Mar 2019

EDITORIAL Debenhams feels the pain as sales slow across channels

106

Editorial01 Mar 2019

EDITORIAL Challenged by the consumer: how M&S, Ocado and the high street are responding to change

101

Editorial28 Feb 2019

EDITORIAL Mobile World Congress – focusing in on connecting everything

140

Editorial26 Feb 2019

From Hotel Chocolat to Toolstation: how leading retailers are investing online and in stores as they look to stay close to the consumer

178

John Lewis sees profits more than halve in challenging trading conditions, but continues tech investment

Industry07 Mar 2019

Argos launches AI-powered visual search to connect physical catalogues with online channels

Mobile11 Mar 2019

Zara owner targets “fully integrated” omnichannel as it plans same-day delivery, click and collect

Strategy and Innovation13 Mar 2019

Benefit Cosmetics launches first voice-led campaign in the UK

Mobile06 Mar 2019

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