Twitter
Facebook
Linked In
RSS
Login or Register
New to InternetRetailing?
Register Now
Internet Retailing
You are in: > Home > Views > Editorial

This is your 1 complimentary article for this month

Become a member for unlimited and immediate access.


Register
Already a member? Log in here

EDITORIAL From John Lewis to Space NK and AO: how leading retailers are finding new ways to serve customers

Linked InTwitterFacebookeCard
Waitrose's first cookery school in a John Lewis store is now open in Southampton
Waitrose's first cookery school in a John Lewis store is now open in Southampton
Sharelines

EDITORIAL From John Lewis to Space NK and AO: how leading retailers are finding new ways to serve customers

In today’s InternetRetailing newsletter, we report as John Lewis looks for new ways to attract its customers into its shops. It’s trialling ‘stay and play’ areas as it looks to give shoppers a reason to come in-store rather than shop online. They include the first Waitrose cookery school in a John Lewis store.

 

Space NK has a new payments provider as it looks to serve Chinese and Asian customers using the local payments that are familiar to them.

 

At AO World, the focus is on profitability. It’s closing its loss-making Netherlands business as it looks to focus on helping its German business pay its way, and it’s cutting back on discounting in order to encourage more profitable sales.

 

That will be a challenge in a retail environment that’s increasingly fuelled by discounting. Research from GlobalData, which we cover in our Peak 2019 round-up, suggests that retailers are likely to continue to come under sustained pressure to cut prices this Christmas. The piece also covers how, when and why we’re likely to buy this Black Friday, according to studies from Genesys, Pure360, eBay and more.

 

We stay on the subject of peak trading with guest analysis from Martijn Bertisen of Google. He argues that consumers are increasingly keen to get ahead of the game when it comes to shopping for Christmas.

 

The General Data Protection Regulation (GDPR) has now been in force for more than a year. In today’s guest comment, Lindsay McEwan of Tealium asks how it has changed the way consumers see data sharing and privacy.

 

Image courtesy of John Lewis

Linked InTwitterFacebookeCard
Add New Comment
You must be logged in to comment.

The InternetRetailing Newsletter

A curated update containing news analysis, reports, podcasts and opinion - completely free and delivered three times weekly

Become a Member

Create your own public-facing profile
Gain access to all Top500 research
Personalise your experience on IR.net
Internet Retailing
We are the magazine, portal and research source for European ecommerce and multichannel retail, hosting the board-level conversation for retailers, pureplays and brands across all of our platforms. Join the conversation.

© InternetRetailing Media

Latest Tweet

Internet Retailing
Tamebay
eDelivery
Twitter
Facebook
Linked In
Youtube
RSS
RSS
Youtube
Google
Linked In
Facebook
Twitter