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From New Look and British Land to Dreams and gaining an ecommerce advantage

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In today’s Internet Retailing newsletter we report on businesses from British Land to Dreams to as they invest in ecommerce and multichannel retailing, putting technology to work in their businesses as they look to win customers and gain sales.

It’s investment that’s likely to pay off: today we also report on Tui Travel on how half of the summer holidays it has sold so far in the UK this year have been booked online, from New Look on how multichannel capabilities made it a more attractive target for its £780m sale.

If your businesses is on a high thanks to ecommerce or multichannel retailing, why not enter the Internet Retailing Awards to share your story. Nominations for this year’s awards are now open at, where early bird tickets at a reduced rate are also available for the event, which this year takes place on September 24 at the Mandarin Oriental, London.

Today’s guest comment comes from David Brown of ecommerce conversion company Ve on ways of taking the pain out of the ecommerce checkout.

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Our research reports

Our research editors research and produce regular reports on pertinent ecommerce issues. The latest, on Conversion Rate Optimisation, comes from Liz Morrell who explains here why this is a must-read report. Click on the links too to download your free copies of the Seasonal Commerce Report and Customer Experience Report.

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