With lockdown ending, online retailers and SMEs need help with how to operate and grow in a world where warehouses have social distancing and staff self-isolating. To help cope with these operational challenges, marketplace Fruugo has launched a new Logistics Bureau service.
The service will see Fruugo brokering partnerships between its sellers and reliable third-party service providers to support them with managing an increased customer demand.
With access to a global customer base of over four billion, many businesses who sell on Fruugo are facing a significant surge in demand for their products, while at the same time having to deal with reduced operational capacity. For businesses whose warehouse teams are struggling to keep up with this demand, this new service gives businesses the capabilities to manage higher volumes of orders by quickly supplementing their own resources.
The third-party providers will help to relieve some of the operational pressures by receiving bulk stock then picking, packing and despatching items to customers on their behalf.
Tony Preedy, CCO at Fruugo, explains: "Retailers are seeing a huge increase in online sales, however they are also experiencing challenges impacting their retail operations. At Fruugo our goal is to help retailers expand their business and by introducing our sellers to reliable people and service providers through this service, we hope to help alleviate some of their pressures.”
Fruugo continues to do what it can to make it easier for retailers to reach shoppers worldwide and help to keep them trading in this time of crisis. This includes the launch of its dedicated COVID-19 section on its Retailer Support site, which is regularly updated with support, information and advice.