International fashion brands, sports clubs and transport ticket websites are among the retailers, brands and marketplaces named in the RetailX Growth 3000 Europe 2022 report.
The list of 3,000 businesses follows the 1,000 leading European retailers named in the RetailX Top1000 Europe, and illustrates the sheer breadth of the retailers that sell online and across channels in Europe.
This year’s Growth 3000 2022 report, published in association with Amazon Shipping, Avalara, Iterable, Landmark Global and Metapack, brings fresh insights into the way retailers have raised their ecommerce performance at a time when shoppers are now doing more of their shopping online. It also offers insights into some of the challenges that have followed on from Covid-19, from the sharp rise in supply chain costs to Russia’s invasion of Ukraine.
RetailX editor-in-chief and co-founder Ian Jindal says: “Shoppers are now buying online more than ever – and turning to ecommerce and multichannel retailers to fulfil a higher level of demand. That brings challenges of its own to businesses as they emerge from the pressures of the coronavirus pandemic. In the Growth 3000 we examine what those challenges are and how up-and-coming businesses are responding to them.”
As well as the list of 3,000 retailers that sell in the 32 markets of the European single market plus the UK and Switzerland, the report names the leading 25 retailers in each of four growth-focused dimensions, Find, Mobile, Delivery, and Checkout. The dimensions reflect the four key drivers of growth, moving from customer acquisition – at the point of being found, while also enabling shoppers to find the item they want to buy on the website – through to offering the mobile and multichannel services that shoppers now want to use. Competitive delivery – and returns –promises, and a fast checkout experience make buying online the easy option for time-pressed shoppers.
This annual report maps the improvements that retailers in this index have made over the last year and more – and the areas where performance has taken a backwards step in the face of Covid and Brexit-related challenges. It is designed to help retailers benchmark their own performance in digital commerce as they grow. Research is illustrated with graphics and by practical case studies that show what it is that helps retailers that lead in each of the four dimensions to stand out.
Download and explore the RetailX Growth 3000 Europe here.