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Ikea acquires software provider to make online fulfilment run ‘more efficiently’

Ikea storefront

Ikea has acquired US-based software provider Made4Net for an undisclosed sum in a bid to speed up its online orders.

The deal, which is the third 100% acquisition made by the retailer, will span across its 500 stores in over 31 markets.

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According to the company, Ikea will apply Made4net technology to “significantly enhance how the retailer interacts with its consumers in a new era of omnichannel commerce“.

It added that the acquisition will also provide a more flexible way to shop, order and deliver products “in a sustainable way“.

“Our business currently requires a better fulfilment operations system with more accurate data that better supports handling for our customers,” Ingka Group, Ikea’s parent company, head of retail Tolga Öncu said.

“Our goal is to become leaders of life at home, serving more people in an omnichannel reality, whenever and however customers choose to meet us.”

Made4Net will continue to operate as an independent subsidiary.

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