The report, published in association with Attraqt and Worldline, lists the 3,000 companies that follow the previously published RXEU Top1000. Throughout the report, the focus is on growth and the drivers of growth: traffic, the shift to mobile shopping, easy and convenient delivery and making it easier to pay. Retailers and brands featuring in the report hail from the countries of the EEA plus Switzerland and the UK.
The list includes global fashion brands and retailers, from Levi Strauss to Valentino, alongside sports clothing companies, homewares, stationery and components retailers. The ecommerce operation of Chelsea Football Club is on the list as is the Fédération Française de Football, Deutsche Post and The British Museum Shop. G3K customers include those who shop with Die Moderne Hausfrau – and those who buy from Joseph Joseph. Taken together, the list of up-and-coming retailers illustrates the depth and breadth of businesses that trade through digital selling across Europe.
The report comes at a time when shoppers have turned online to buy amid pandemic-related disruption and reacted lockdowns. The research at the heart of the report looks at how retailers have responded to a year of challenge. RetailX findings are set out through research features, easy-to-read graphics and practical case studies.
Ian Jindal, chief executive and editor-in-chief of RetailX, says: The retailers and brands from across Europe that are listed in the RetailX Growth 3000 report have earned their well-deserved places through a year in which retail has been hugely disrupted. These are the retailers that have survived by proving their worth to their customers at a time when the way they shopped changed enormously. They did that by continuing to offer the best customer service they could in the circumstances.
“Fewer than half of the retailers listed in this year’s report were included in the 2020 report. That’s a measure of the extent to which the retail landscape has changed over the last year. The good news is that these pandemic survivors have every reason to be optimistic from here. More
people are now shopping online and the broader shift towards ecommerce looks set to happen more quickly than previously expected, fully justifying the investment businesses have made in equipping themselves to sell online and across retail channels.”