Transactional shopper relationships don’t cut it anymore. Leading brands lead with meaning — through values, personalization, loyalty, and service. In this webinar, Jamie Merrick, Head of Retail Insights at Salesforce and Guy Elliot, SVP for the UK, France, South Africa and the Middle East at Publicis Sapient, will share the stories behind these statistics:
Is your brand crafting shopper relationships or forgettable transactions? Listen as a brand leader shares their own strategies for meaningful customer success.
Director of Strategic Solutions
Salesforce Commerce Cloud
Jamie Merrick is the Director of Strategic Solutions at Salesforce Commerce Cloud. With over 15 years of retail industry experience, Jamie helps brands across EMEA, such as Jack Wills, CT Shirts and Deckers, use innovative technology to create personalised customer experiences. An expert in eCommerce, Jamie has worked at brands such as kitbag, Brora and most recently, American Golf.