InternetRetailing looks back over 2018 and the trends that will impact on retailing this year. These include personalisation, voice, pickup, robots, unattended deliveries and the skills needed for continual innovation online, in store, on mobile and across channels.
We also bring you analysis of Christmas 2018 spending and look ahead to April’s InternetRetailing Expo.
In this issue, you will:
- Read insights from Sir John Timpson and others on the year just gone and the state of retailing in 2019;
- Find out how analytics will be changing retail in 2019;
- Understand the changes ahead for mobile, delivery and retail logistics in 2019 and their impact on ecommerce trading;
- Discover how ecommerce is following voluntary and regulatory targets for environmental change.