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RetailCraft Podcasts

Interviews with the people behind multichannel performance. The RetailCraft podcast series looks at the who and how behind the performance of our Global Elite 1000 companies, and those who influence and inspire them.

Ian Jindal shares the studio with retail leaders, RetailX’s analysts and Georgia Scott of Adobe.

Listen via the online player embedded in each episode, or better still make sure you’re the first to get each episode. We’re on Apple Podcasts, Spotify, Google or just search “RetailCraft” wherever you get your audio.

The RetailCraft Podcast is published in partnership with Adobe.

RetailCraft 57: “1300 entrepreneurs” – in conversation with Oskar Jacobsson, Director Customer Solutions, ICA Gruppen

28 May 2025

What happens when one of the Nordics’ largest grocery retailers empowers 1,300 local entrepreneurs under a single national brand? In this episode, Ian Jindal chats with Oskar Jakobsson, Director of Customer Solutions at ICA Gruppen, to explore the unique federated...

Featuring Retailer:
ICA Gruppen

RetailCraft 56: “Let it Bloom” – in conversation with Philipp Andrée, Chief Commercial Officer at Douglas

22 Apr 2025

What does it take to be the number one premium beauty retailer both online and in-store across 22 countries? In this episode, Ian Jindal welcomes Philipp Andrée, Chief Commercial Officer at Douglas Group, to explore how the company blends heritage...

Featuring Retailer:
Douglas

RetailCraft 55: “Clean Lines” – in conversation with Giovanni Lepori, Rothy’s VP Global Retail

7 Apr 2025

Clean Lines: Sustainable Innovation and Retail Evolution with Rothy’s VP Global Retail In this episode of RetailCraft, Ian Jindal speaks with Giovanni Lepori, Vice President of Global Retail at Rothy’s, from the brand’s flagship store in New York. Giovanni shares...

Featuring Retailer:
Rothy’s

RetailCraft 54: “You just go faster” – in conversation with Joel Natale, Chief Commercial Officer, Rapha

3 Mar 2025

This episode of RetailCraft takes us inside premium cycling brand Rapha, our host Ian Jindal chats with Joel Natale, Chief Commercial Officer, at Rapha’s London headquarters. Their conversation explores how this 20-year-old brand transformed cycling culture, built a powerful community,...

Featuring Retailer:
Rapha

RetailCraft 53: “Rethink, reimagine, renew” – in conversation with Gertin Schraa, Head of Sustainable Sales, Dyson

11 Nov 2024

Ian Jindal speaks with Gertin Schraa Head of Sustainable Sales at Dyson, about the company’s heritage, innovative approach to sustainability, and the challenges and opportunities in the refurbishment market. Gertin shares insights into consumer behaviour, the importance of quality standards...

Featuring Retailer:
DAME

RetailCraft 52: “Can we change an industry?” – in conversation with Alec Mills, co-founder of DAME

16 Oct 2024

In this episode, Ian Jindal speaks with Alec Mills, co-founder of Dame, about the journey of creating sustainable and toxin-free period products. They discuss the challenges faced in the industry, the importance of changing the conversation around menstruation, whether men...

Featuring Retailer:
DAME

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