With increasing online sales, often potential orders are lost due to an item being out of stock at the main warehouse/distribution centre. Accessing the full inventory across stores and other channels, enables retailers to fulfil online orders with stock that is available anywhere in the estate.
The ability to Ship from Store ensures the sale of an available item is never missed with a single view of stock across all touchpoints, ready to despatch. With the addition of Click & Collect services, the order can be shipped to a store, parcel shop or locker location, as required by customers.
“Using the NEW Elucid Ship from Store solution has opened up our full inventory across the entire business, so that we can fulfil ecommerce orders from any location. The addition of the Elucid Click & Collect solution is enabling us to serve our customers faster and with greater efficiency.”
Beaverbrooks the Jewellers is the latest Sanderson customer to go-live with the NEW Elucid Ship from Store and Click & Collect solutions. The specialist high street jeweller has 70 stores stocking high value items. The company were keen to improve stock efficiency and access their entire stock to fulfil orders from any location. The team started to explore how they could provide ship from store and click & collect services with Sanderson.
The Elucid solution holds a single view of stock across the entire business, which can be accessed by the website. The system handles the shipping between stores, from the DC, and direct from store to customer. The Sanderson developed browser-based solution makes it easy for store staff to receive orders for collection and to despatch stock items for delivery to customer addresses and other stores. The new collection process with digital signature and automated notifications, provides greater convenience for both store staff and customers.
Using these solutions, your business will benefit from:
- Increased revenue by capturing potential lost sales and Increased profitability with less discounting
- Unlocked cash previously tied up in stock
- Improved customer shopping experience and satisfaction
- A single, accurate view of stock across all touchpoints
- Fast implementation, easy to use solution with minimal store training
Designed to ensure the sale of an available item is never missed, the NEW Elucid Ship from Store and Click & Collect solutions support a ’buy anywhere, deliver anywhere, return anywhere’ proposition. This flexible fulfilment solution utilises the entire stock holding across a business to fulfil online orders and provide delivery, collection and return services, from any location. Easy to use, this fast browser-based solution is ideal for mobile devices.