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IREU Top500 The Customer Report: 2018

IREU Top500 The Customer Report: 2018

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Collect+ handles million+ parcels a year

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The delivery service that allows customers to send and receive parcels through their corner shop says it is now handling a million parcels a year.

Collect+, co-owned by Yodel and Paypoint, which announced its results yesterday, now plans to expand its network of stores from current levels topping 3,400 by more than 15% in early 2011. That network already includes some Spar, Costcutter and Londis outlets as well as independent local retailers.

Mark Lewis, chief executive of Collect+, said: “We have quickly moved from start-up to scale. More than 30,000 consumers a week are now relying on our services – enjoying the benefits of collecting and sending parcels locally, at a time that suits them.

“Having developed partnerships with leading retail brands we are now poised to expand our network further to enhance the services we offer small-scale retailers and ordinary parcel senders.”

Recent additions to the Collect+ client roster include ASOS, Boden, House of Fraser and New Look, which all use it for returns.

The company has also recently launched a service designed for small-scale retailers, eBay Power sellers and parcel senders, allowing them to drop off parcels at one Collect+ store for deliver either direct to their recipients or to another Collect+ store.

Yesterday Paypoint, a payment service provider for consumer transactions, reported a 3.6% fall in revenues in the six months to September 26, to £92.9m from £96.4m last time while pre-tax profits rose by 5.4% to £14.6m from £13.8m last time. At the same time, transaction values rose by 8.7%.

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