Close this search box.

Opinion: Five reasons to eliminate paper and mobilise proof of delivery


If you’re looking for ways to cut costs and simplify your e-delivery processes, one option is mobile proof of delivery, says Samuel Mueller, Chief Executive Officer of Scandit the barcode and mobile data capture specialist
Scandit Samuel MuellerLet’s face it: mobile devices are no stranger to the logistics and transportation industry. In fact, the majority of delivery and fleet drivers already carry smartphones on the job. So why are some retailers and delivery companies still relying on outdated, paper-based processes to execute day-to-day tasks like capturing proof of delivery along driver routes?

It is well known that deliveries are costing the multichannel sector a fortune and eroding precious margins. While retailers struggle to find the most cost efficient methods to manage deliveries, and particularly the last mile, they need to consider ditching outdated processes to improve efficiency and increase the speed with which they can make and record deliveries by embracing mobile solutions.

Here are five reasons why your organisation should think about turning to mobile solutions to improve pickup and delivery:

Reduce Human Error
Human error is a top concern for transportation and logistics operations of any size. Mobile proof of delivery solutions for smartphones and tablets can significantly reduce these mistakes with an easy-to-use mobile app that captures every step of the proof of delivery process electronically, and ensure packages are going to the right place with geotagging and geofencing capabilities.

Improve Driver Efficiency
Drivers can spend significant amounts of time filling out paperwork for a delivery. Mobile devices make capturing proof of delivery simple with a built-in camera and touch screen for image, data and signature capture capabilities. This speeds up each pickup and delivery, shaving minutes off every stop and enhancing efficiency.

Increase Cash Flow
Mobile proof of delivery solutions offer document and signature capture features that allow drivers to quickly collect and e-file documents from the road. This makes it easy to submit documents and process invoices on the day of delivery using a smartphone—speeding up billing cycles and improving company cash flow.

Lower Operational Costs
Say goodbye to the high costs of processing paperwork. By cutting down the time to submit documents and process delivery invoices, you can boost your bottom line with improved worker efficiency and a significant reduction in overhead costs associated with paper processing.

Go Green
It’s not every day that you can save money and the environment at the same time, but mobile proof of delivery solutions do both. Reduce your company’s reliance on paper-based forms and go green with electronic proof of delivery for your entire delivery fleet.

Capturing proof of delivery is a central part of ensuring accountability in the logistics and transportation industries, but outdated paper-based processes are slowing down drivers and costing enterprises significant revenue. By deploying a mobile proof of delivery application to drivers, fleet managers can improve productivity and lower costs in the pickup and delivery process.

Samuel Mueller is CEO of Scandit

Read regular updates on m-commerce and discover the latest mobile technology solutions at M-Retailing edited by Paul Skelton.

Photo credits:

  • Scandit for media use only

Read More

Register for Newsletter

Group 4 Copy 3Created with Sketch.

Receive 3 newsletters per week

Group 3Created with Sketch.

Gain access to all Top500 research

Group 4Created with Sketch.

Personalise your experience on